Blessing Adarkwa

Personal Shopper

Walmart

02.2025 - Current

Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Tracked substitutions and informed customers of changes.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Recommended alternative products or options when specific items were out of stock or unavailable.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
Presented professional image consistent with company's brand values.
Worked productively with customers to meet order requirements and service expectations.
Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Greeted clients entering store to provide welcoming environment and friendly customer service.
Selected correct products based on customer needs, product specifications and applicable regulations.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Developed and maintained strong working relationships with professionals within assigned territory.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.