Blessing Adusei

Facilitated administrative operations by welcoming patients and visitors, coordinating appointment logistics, and handling phone communications.

Facilitated front-desk operations by scheduling appointments, maintaining records, and assisting patients with inquiries and services.

Facilitated patient information dissemination and support while directing medical inquiries to qualified staff.

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• Supported pharmacists in packaging and dispensing medications with precision and thoroughness.
• Oversaw prescription order management by verifying information, labeling medications, and maintaining patient records.
• Delivered exceptional customer service by addressing basic inquiries and directing complex questions to the pharmacist.
• Managed processing of insurance claims and billing transactions to enhance patient service efficiency.
• Oversaw inventory management by ordering, stocking, and organizing medications and supplies in accordance with regulatory standards.

• Performed hearing tests and assessed results to diagnose hearing loss, tinnitus, and other
• Developed individualized treatment plans based on patient needs and preferences.
• Maintained clinical documentation of patient treatments.

Executed accurate picking, packing, and preparation of customer orders for timely shipment.

Optimized inventory organization by stocking shelves and bins to enhance workflow efficiency.

Utilized handheld scanners and warehouse technology to efficiently track items and update inventory systems.

Executed safety protocols and upheld a clean, organized workspace to ensure compliance with company standards.

Facilitated collaboration among team members to achieve daily productivity targets.