Blessing Bobway
Indianapolis,IN
Summary
Accomplished Direct Support Professional and Fulfillment Associate with a proven track record at Safeharbor Healthcare Services and Amazon. Expert in providing emotional support and patient care, enhancing customer satisfaction by improving service delivery efficiency. Skilled in disability awareness and operational performance, achieving significant improvements in client and customer experience. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
Work History
Direct Support Professional Caregiver
Safeharbor Healthcare Services
1477 Hylan Blvd, Staten Island NY 10305
01.2024 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Fulfillment Associate
Amazon
546 Gulf Ave, Staten Island
10.2023 - 01.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Fulfillment Associate
Amazon
201 Emerald Dr, Joliet, IL 60433
04.2023 - 09.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
Tutor
Marshell Tutoring Inc
Liberia, Monrovia
02.2022 - 09.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Receptionist
SUDI Computer School
Liberia, Monrovia
01.2018 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Strategies For Crisis Intervention & Prevention-Re - SCIP-R
Independent Living Association, Inc
Staten Island, NY12.2023
Certified Nursing Assistant - Certified Nursing Assistant
Whale School
Houston, TX04.2023
No Degree - Nursing
Carver Christain University
Liberia, Monrovia06.2022
High School Diploma -
Paynesville Seventh Day Adventist High School
Liberia, Monrovia06.2017
Skills
- Disability Awareness
- Emotional Support
- Meal Preparation
- Personal Hygiene Assistance
- Patient Care
- Transportation Assistance
Timeline
Direct Support Professional Caregiver
Safeharbor Healthcare Services
01.2024 - 05.2024
Fulfillment Associate
Amazon
10.2023 - 01.2024
Fulfillment Associate
Amazon
04.2023 - 09.2023
Tutor
Marshell Tutoring Inc
02.2022 - 09.2022
Receptionist
SUDI Computer School
01.2018 - 02.2022
Strategies For Crisis Intervention & Prevention-Re - SCIP-R
Independent Living Association, Inc
Certified Nursing Assistant - Certified Nursing Assistant
Whale School
No Degree - Nursing
Carver Christain University
High School Diploma -
Paynesville Seventh Day Adventist High School