Dedicated Resident Assistant with a proven track record at Presbyterian Homes and Services, enhancing patient satisfaction through compassionate care and rigorous adherence to safety protocols. Skilled in patient-centered care and therapeutic communication, I excel in training peers and improving patient engagement. My clinical judgment and leadership have significantly contributed to the team's success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Assistant
Presbyterian Homes and Services
05.2023 - Current
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented care actions by completing records and logs in medical software system.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
Supported end-of-life care, offering emotional support to patients and families during difficult times.
Education
Associate of Science - Nursing
Century College
White Bear Lake, MN
12-2025
Skills
Patient-centered care
Health promotion
Therapeutic communication
Culturally-competent care
Clinical judgment
Adaptable
Compassionate and caring
Training and Leadership skills
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Certified Nursing Assistant (CNA) - State Boards of Nursing.