BLESSING KONDO
Washington,DC
Summary
Highly motivated Data Analytics professional with strong experience transforming enterprise data into actionable insights. Proven ability to automate reporting, build dashboards, analyze trends, and improve operational performance. Recognized for excellence in service and impact.
Overview
9
9
years of professional experience
Work History
Enterprise Applications Data Analyst
ZB Bank
10.2023 - 07.2025
- Analyzed enterprise system data and logs to identify performance bottlenecks and operational risks, enhancing reliability across core banking platforms.
- Built automated reporting pipelines using Python, SQL, Power BI, and Excel, reducing manual reporting by 40% and improving accuracy and decision speed.
- Designed databases and executive dashboards to track transactions, incidents, and KPIs, translating complex technical data into actionable business insights.
- Led root cause analysis to enhance system reliability and uptime, collaborating with IT, finance, and operations teams to implement effective solutions.
- Received "Service with Impact" recognition for exceptional contribution and performance.
IT Specialist Intern
Nampak Group
01.2022 - 11.2022
- Monitored system performance, documented incidents, and collected data to enhance operational reporting and identify process improvement opportunities.
- Provided technical support and maintained systems across production and office environments to ensure stable operations and minimize downtime.
- Trained staff on digital tools, data accuracy, and cybersecurity best practices to improve organizational efficiency and ensure compliance.
Volunteer Data Analyst
BUCST
01.2017 - 01.2022
- Presented actionable insights to NGOs and donors, influencing funding strategies.
- Designed interactive dashboards tracking agricultural productivity and women's participation metrics.
- Built efficient data collection systems using Google Forms and Excel, streamlining data gathering.
Education
Master's - Data Analytics
George Washington University
Washington, DC05-2027
Bachelor of Science - Computer Systems Engineering
Midlands State University
Zimbabwe07.2023
Skills
- Python
- Pandas
- NumPy
- Matplotlib
- SQL
- Power BI
- Tableau
- Excel
- Power Query
- PivotTables
- ETL pipelines
- Data cleaning
- Database design
- Dashboards
- Git
- Jupyter
- Google Forms
Affiliations
Team Leader, Gender and IT hackathon - won first place
Leadership And Engagement
President, First Rose Zimbabwe Student Organization, Led mentorship programs, professional development events, and community outreach initiatives.
Credentials
IBM Digital Credentials Credly
Volunteer Experience
BUCST, Volunteer Data Analyst, 2017 - 2022, Designed dashboards for agricultural productivity and women participation metrics., Built data collection systems using Google Forms and Excel., Presented insights to NGOs and donors to guide funding decisions.
Certifications And Credentials
- IBM Digital Credential Big Data
- IBM Digital Credential AI Fundamentals
- IBM Digital Credential Data & Analytics Foundations with Capstone
Accomplishments
Service with Impact Award ZB Bank 2025
Timeline
Enterprise Applications Data Analyst
ZB Bank
10.2023 - 07.2025
IT Specialist Intern
Nampak Group
01.2022 - 11.2022
Volunteer Data Analyst
BUCST
01.2017 - 01.2022
Master's - Data Analytics
George Washington University
Bachelor of Science - Computer Systems Engineering
Midlands State University