Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blessing Monday

Summary

Talented professional with strong analytical, organizational, and verbal and written communication skills. Eager and continuous learner. Ability to handle multiple projects with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Content Writer & Biographer

Self-Employed
Houston, TX
07.2014 - Current
  • Create content for websites, social media, and online publications
  • Interview key players of organizations and document their accounts as part of their establishment's biography
  • Ensure accuracy and consistency in all written materials through diligent proofreading and editing
  • Use critical thinking to break down problems, evaluate solutions and make decisions
  • Utilize feedback from clients and colleagues to improve content quality

Eligibility Specialist (Contract)

Protiviti & Robert Half
05.2021 - 10.2022
  • Decisioned over 300 applications to the COVID-19 Emergency Rental Assistance Program (ERAP)
  • Developed strong rapport with clients by effectively communicating complex program requirements and processes
  • Connected clients to other county resources outside the scope of ERAPs
  • Ensured all application documentation was complete, accurate, and complied with program policy
  • Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations

Accessioner/Quality Control Specialist (Contract)

Pathnostics
12.2020 - 02.2021
  • Ensured accurate data entry by meticulously reviewing patient information and test requests
  • Cataloged patient specimens and prepared them for lab testing
  • Reviewed other accessioners' records against documents received with samples to ensure accurate plate mapping
  • Managed critical patient data effectively to comply with HIPAA regulations.

Human Resources Assistant (Contract)

Baylor Scott & White Medical Center
04.2017 - 01.2018
  • Set up and managed HR training classes for leaders in PeopleSoft
  • Prepared 3-5 HRIS reports weekly to provide strategic data for business decision makers
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Provided expert customer service in person and over the phone as first point of contact for HR Office
  • Fulfilled personnel and document transfer requests to other Baylor facilities.

Employment Specialist

UT Southwestern Medical Center
06.2016 - 03.2017
  • Facilitated hospital orientation trainings for 60-90 new employees at a time
  • Conducted background checks using GroupOne and Texas Department of Public Safety reports
  • Performed primary source verification of clinical licensures and certifications
  • Revised new employees' PeopleSoft profiles to reflect benefits and compensation
  • Onboarded approximately 30 new hires bi-weekly
  • Customized new-hire offer letters, transfer letters, and job descriptions

Education

Certificate - TEFL/TESOL

International TEFL Academy
Online
01.2022

Certificate - Effective Communication

University of Colorado Boulder
Online
06.2017

Bachelor of Arts - Economics and Business

Brandeis University
Waltham, MA
05.2013

Skills

  • Staff Education and Training
  • Employee Onboarding
  • Proficiency in Peoplesoft
  • Records Management
  • Regulatory Compliance
  • Cross-cultural Competence
  • Microsoft Office and DocuSign
  • Work Prioritization
  • Knowledgeable in OnBase
  • Expertise in Bullhorn

Timeline

Eligibility Specialist (Contract)

Protiviti & Robert Half
05.2021 - 10.2022

Accessioner/Quality Control Specialist (Contract)

Pathnostics
12.2020 - 02.2021

Human Resources Assistant (Contract)

Baylor Scott & White Medical Center
04.2017 - 01.2018

Employment Specialist

UT Southwestern Medical Center
06.2016 - 03.2017

Content Writer & Biographer

Self-Employed
07.2014 - Current

Certificate - TEFL/TESOL

International TEFL Academy

Certificate - Effective Communication

University of Colorado Boulder

Bachelor of Arts - Economics and Business

Brandeis University
Blessing Monday