Talented professional with strong analytical, organizational, and verbal and written communication skills. Eager and continuous learner. Ability to handle multiple projects with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Content Writer & Biographer
Self-Employed
Houston, TX
07.2014 - Current
Create content for websites, social media, and online publications
Interview key players of organizations and document their accounts as part of their establishment's biography
Ensure accuracy and consistency in all written materials through diligent proofreading and editing
Use critical thinking to break down problems, evaluate solutions and make decisions
Utilize feedback from clients and colleagues to improve content quality
Eligibility Specialist (Contract)
Protiviti & Robert Half
05.2021 - 10.2022
Decisioned over 300 applications to the COVID-19 Emergency Rental Assistance Program (ERAP)
Developed strong rapport with clients by effectively communicating complex program requirements and processes
Connected clients to other county resources outside the scope of ERAPs
Ensured all application documentation was complete, accurate, and complied with program policy
Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations
Accessioner/Quality Control Specialist (Contract)
Pathnostics
12.2020 - 02.2021
Ensured accurate data entry by meticulously reviewing patient information and test requests
Cataloged patient specimens and prepared them for lab testing
Reviewed other accessioners' records against documents received with samples to ensure accurate plate mapping
Managed critical patient data effectively to comply with HIPAA regulations.
Human Resources Assistant (Contract)
Baylor Scott & White Medical Center
04.2017 - 01.2018
Set up and managed HR training classes for leaders in PeopleSoft
Prepared 3-5 HRIS reports weekly to provide strategic data for business decision makers
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Provided expert customer service in person and over the phone as first point of contact for HR Office
Fulfilled personnel and document transfer requests to other Baylor facilities.
Employment Specialist
UT Southwestern Medical Center
06.2016 - 03.2017
Facilitated hospital orientation trainings for 60-90 new employees at a time
Conducted background checks using GroupOne and Texas Department of Public Safety reports
Performed primary source verification of clinical licensures and certifications
Revised new employees' PeopleSoft profiles to reflect benefits and compensation
Onboarded approximately 30 new hires bi-weekly
Customized new-hire offer letters, transfer letters, and job descriptions