Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Arc Of Union
11.2024 - Current
Educated clients on life skills, enhancing their ability to navigate community resources effectively.
Trained new staff on best practices for direct support, promoting consistency in service delivery.
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Support Professional
Community Access Unlimited
03.2024 - Current
Supported individuals with daily living activities, fostering independence and personal growth.
Collaborated with multidisciplinary teams to develop and implement personalized care plans.
Monitored client progress, ensuring adherence to treatment goals and adjusting strategies as needed.
Assisted in crisis intervention, employing de-escalation techniques to maintain a safe environment.
Conducted regular assessments of client needs, contributing to continuous improvement of support services.
Advocated for client rights and needs within community settings, influencing resource allocation decisions.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Behavioral Health Technician
University Hospital, Newark NJ
10.2023 - Current
Monitored patients' behavioral and emotional needs, ensuring safety and well-being.
Assisted in implementing individualized treatment plans under the supervision of licensed staff.
Documented patient progress and behavior patterns accurately in electronic health records.
Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
Facilitated group therapy sessions, promoting therapeutic communication among participants.
Senior Customer Service Representative at Silliman Activity and Family Aquatic CenterSenior Customer Service Representative at Silliman Activity and Family Aquatic Center