Blessing Ogunmade-olabode
Camby,IN
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
22
22
years of professional experience
Work History
Teacher
KinderCare Learning Centers
05.2021 - 07.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Customer Service Cashier
Walmart
01.2019 - 05.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Medical Assistant Schedular
Alimosho General Hospital
03.2007 - 09.2017
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Greeted patients and provided required paperwork to facilitate services.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Called patients to confirm scheduled appointments day in advance.
- Verified insurance coverage to prepare for upcoming patient appointments.
Medical Assistant Appointment Scheduler
Irrua Specialist Teaching Hospital
01.2006 - 01.2013
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained confidentiality of patient information to comply with NHIA (then NHIS) regulations and protect patient privacy.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Followed up with patients to reschedule missed appointments.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
Administrative Assistant
National Nigerian Petroleum Commission
07.2001 - 01.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
Education
Associate of Science - Business Administration And Management
Indiana Wesleyan University
Marion, IN04.2023
Bachelor of Science - Public Administration
Lagos State University
Ojo, Lagos, Nigeria01.2011
Skills
- Research
- Public Relations
- Early Childhood Education
- Group Facilitation Support
- Patient Scheduling
- Medical Report Preparation
- Strong oral and written communication skills
- Multitasking
- Problem-solving Detail-oriented
- Empathy/Compassionate/Responsive/Efficient
- Goal-oriented
- Data entry/Microsoft Office skillset
- Available to work flexible shift hours
- Growth mindset
- Optimistic and conveys a calm, caring attitude
- Persistency to learn new skills
- Pro-active communication
- Interpersonal Skills
- Ability to lift up to 65 pounds
- Payment Collection
- Group Sessions
- Event Planning
- Behavior Modification
- Equipment Troubleshooting and Maintenance
- Mail Distribution
- Customer Relationship Management
- Service Minded
- Customer Service and Assistance
- Scale Operation
- Quality control
- Learning Modalities
Timeline
Teacher
KinderCare Learning Centers
05.2021 - 07.2023
Customer Service Cashier
Walmart
01.2019 - 05.2021
Medical Assistant Schedular
Alimosho General Hospital
03.2007 - 09.2017
Medical Assistant Appointment Scheduler
Irrua Specialist Teaching Hospital
01.2006 - 01.2013
Administrative Assistant
National Nigerian Petroleum Commission
07.2001 - 01.2005
Associate of Science - Business Administration And Management
Indiana Wesleyan University
Bachelor of Science - Public Administration
Lagos State University
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