Blessing Ojeaga
Lynn,MA
Summary
IT Program Manager with a strong record in delivering enterprise-scale technology programs across SaaS platforms and complex global environments. Achievements include enhancing process efficiency by 40% and reducing manual errors by 25% through unified data architecture and effective project management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Program Manager
Commercial Vehicle Group, Inc.
05.2024 - Current
- Led multi-system integration programs (ERP, CRM, SharePoint, workflow platforms) and unified enterprise data architecture - improving process efficiency by 40% and reducing manual errors by 25%.
- Managed end-to-end technical program lifecycle (SDLC) across concurrent initiatives, including scope definition, requirements gathering, schedule development, risk mitigation, dependency tracking, and executive reporting.
- Directed Jira governance framework supporting Agile program delivery and ITSM operations - configuring workflows, automation rules, dashboards, managed project scope, ensuring alignment with strategic objectives.
- Oversaw enterprise IT portfolio management, balancing priorities, resources, and cross-functional dependencies using Agile, Scrum, and hybrid methodologies to improve delivery cadence.
- Implemented strategic budget management practices to optimize program spending and maximize return on investment for technical initiatives.
- Collaborated with IT service management teams to support change management, incident resolution, and service delivery improvements across enterprise platforms.
Program Operations & Data Strategy Manager
Wright State University
, United States
01.2021 - 05.2023
- Directed performance optimization initiatives across university programs, increasing operational efficiency by 70% through data modeling, workflow redesign, and KPI tracking.
- Built and maintained executive dashboards (Tableau, Excel) to monitor enrollment trends, budget performance, and program effectiveness, improving decision-making speed and accuracy.
- Managed cross-functional initiatives by developing structured work plans, defining milestones and schedules, tracking risks, and aligning stakeholders across academic and operational teams.
- Facilitated cross-functional collaboration, ensuring timely delivery of technical programs through effective project execution.
- Supported strategic planning cycles by forecasting performance trends and modeling resource scenarios, guiding informed investment decisions.
- Led business process improvement and workflow redesign initiatives, enhancing operational effectiveness across multiple departments.
Education
MS - Management Information Systems
Wright State University
Ohio, United States12-2023
Bachelor of Science - Accounting
University of Benin
02-2020
Skills
- Program Delivery Management
- Project management
- Requirements Gathering
- SDLC
- Agile
- Scrum
- Waterfall
- Risk Management
- Dependency Management
- IT Portfolio Management
- Enterprise Systems Integration
- Agile Tool Management
- Process Improvement
- Executive Reporting
- KPI Development
- Power BI
- Tableau
- Excel
- Budget management
- Program Execution
- Stakeholder oversight
- Stakeholder relations
- Jira
- Project Schedule Development
- IT lifecycle management
- IT lifecycle management
Certification
- Project Management Professional (PMP), PMI
- Certified Scrum Master (CSM), Scrum Alliance
- Certified Scrum Product Owner (CSPO), Scrum Alliance
Timeline
IT Program Manager
Commercial Vehicle Group, Inc.
05.2024 - Current
Program Operations & Data Strategy Manager
Wright State University
01.2021 - 05.2023
MS - Management Information Systems
Wright State University
Bachelor of Science - Accounting
University of Benin