Blessing Schaefer
Kansas City
Summary
Dynamic professional with extensive experience in trauma-informed care and crisis management, adept at enhancing safety and resolving conflicts through effective de-escalation techniques. Committed to fostering a supportive environment while ensuring compliance with confidentiality guidelines and documentation standards. Proven skills in teamwork and collaboration promote resident well-being, creating a holistic approach to care that prioritizes safety and emotional support. Recognized for the ability to adapt strategies to meet diverse needs, ensuring a compassionate response in high-pressure situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
House of Hope KC
07.2025 - Current
- Monitored sleeping patterns of teenage residents. Addressing concerns for being up immediately
- Prepare breakfast and ensure kitchen is stocked with stable items.
- Dispensed medication to child as needed.
- Updated Daily Shift Report for each resident to reflect accurate information.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Shelter Advocate
Newhouse
06.2024 - Current
- Facilitated conflict resolution within the shelter environment using effective mediation techniques when disputes arose among residents.
- Maintained accurate documentation of client interactions, ensuring compliance with funding requirements and confidentiality guidelines.
- Enhanced safety for shelter residents through consistent monitoring of facility access and adherence to established protocols.
Nutrition Assistant
Kansas University Health System
07.2024 - 02.2025
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
- Promoted a positive dining experience for all clients by addressing concerns and providing prompt resolutions.
- Coordinated meal delivery and ensured dietary restrictions were met.
Guest Coordinator
City Union Mission
08.2023 - 02.2024
- Conducted breathalyzer and UA tests when substance abuse was suspected and resolved community living conflicts.
- Facilitated basic needs provision and implemented deescalation strategies for client concerns.
- Recorded client interactions and supported intake and exit paperwork collection.
Education
Human Development & Family Studies - Psychology
Colorado State University
Fort Collins, COSkills
- Trauma-informed care
- Crisis support
- De-escalation techniques
- Safety planning
- Teamwork and collaboration
- Coping techniques
- Crisis management
- Resident documentation
Certification
CMHT-Certified Mental Health Technician
Expires 01/31/2027
Timeline
Resident Care Coordinator
House of Hope KC
07.2025 - Current
Nutrition Assistant
Kansas University Health System
07.2024 - 02.2025
Shelter Advocate
Newhouse
06.2024 - Current
Guest Coordinator
City Union Mission
08.2023 - 02.2024
Human Development & Family Studies - Psychology
Colorado State University