Blesson Thomas
Palatine,United States
Summary
- Business professional offering experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands.
- Collaborative professional with a proven track record of implementing cross-team improvements that enhance efficiency and productivity. Expertise in project management and process optimization drives successful outcomes. Known for fostering teamwork and aligning objectives to achieve organizational goals.
- Demonstrated ability to employ superior networking skills across diverse industries, functions, locations and operating divisions
- Strong interpersonal, communication and technical skills
- Energetic, proactive, and respected
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
National Logistics
Glenview, United States
01.2024 - 02.2025
- Oversaw daily operations, including fleet management and compliance with transportation regulations, to enhance efficiency and cost control
- Managed budgets, optimized routes, and implemented training programs
- Built strong customer relationships and secured key contracts, resulting in a 30% revenue increase
- Successfully implemented Transportation Management System (TMS) software and a real-time tracking system, maintaining a perfect compliance record
- Leverage technology and data analytics to optimize logistics and improve delivery times
- Ensured compliance with federal and state transportation regulations and safety standards
Accounting Manager
National Logistics
Glenview, United States
07.2020 - 01.2024
- Manage daily activities in the accounting department, assign tasks, monitor deadlines, and ensure compliance with financial procedures
- Record, analyze, and evaluate financial data to create reports that help executives make informed decisions
- Creating financial reports: Prepare detailed financial reports to provide key insights for management
- Create and manage budgets, forecasts, and financial processes to ensure the company stays on track
- Oversee the preparation of tax documents, including schedules and filings
- Ensure that the company's financial records and policies comply with laws and regulations
- Oversee liquidity to meet company obligations and optimize the investment portfolio
Senior Analyst
American Express
01.2018 - 01.2019
- Part of CEN (Customer Engagement Network) and GSN (Global Servicing Network), which entails a few of the below mentioned responsibilities:
- Address and record Card Member issues and identify key reasons and trends that lead to customer dissatisfaction
- Liaise with other departments to resolve specific customer pain points through email and telephone
- Cross-sell other card products to existing customers and retain them in the franchise
- Communicate with High Value customers demonstrating excellent interpersonal skills, resolve any card related issues that he/she may be facing to ensure the faith in the Brand stays strong
- Effectively work with and handle multiple CRM tools from Oracle, Citrix, Mainframe and in-house American Express applications to extensively benefit clients
- Detecting fraud and addressing the relevant departments to tackle the issue
Senior Consultant
Sutherland
06.2014 - 01.2018
- Develops a strong perspective on the voice of the customer through consistent client interaction and feedback, acts as a conduit between customers and product teams, gathering feedback to inform product improvements, new features and roadmap planning
- Develop and deliver compelling sales presentations and proposals to potential partners
- Lead, motivate, and mentor a team of sales professionals to achieve and exceed sales targets
- Identify training and development needs for team members and provide opportunities for growth
- Provide ongoing support and training to partners to ensure successful product integration and sales performance
- Ensured clients are successful; products and services are performing well and delivering the expected results and value
Education
Master of Science - Information Technology
University of The Cumberlands
12.2022
MBA -
University of Wisconsin-River Falls
05.2020
BBA -
Kodaikanal Christian College
05.2014
Skills
- Project Management
- Data analysis
- Cash flow forecasting
- Process improvement
- Account reconciliation
- Process improvements
- Analytical thinking
- Customer relationship management
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator (SCA)
- Salesforce Certified Advanced Administrator (SCAA)
References
References available upon request.
Timeline
General Manager
National Logistics
01.2024 - 02.2025
Accounting Manager
National Logistics
07.2020 - 01.2024
Senior Analyst
American Express
01.2018 - 01.2019
Senior Consultant
Sutherland
06.2014 - 01.2018
Master of Science - Information Technology
University of The Cumberlands
MBA -
University of Wisconsin-River Falls
BBA -
Kodaikanal Christian College
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