Blessyn Williams
Cleveland,OH
Summary
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendys Restaurant
Parma, OH
06.2022 - 05.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Maintained an organized work area to ensure efficient operations.
- Drove team success by quickly completing assigned tasks.
- Organized and restocked supplies to support operations and team productivity.
- Upheld high standards of productivity and quality in operations.
Retail Cashier
Old Navy
Parma, OH
04.2021 - 06.2022
- Organized the checkout area to ensure all items were stocked properly.
- Assisted other team members with their tasks as needed.
- Provided accurate change back to customers when necessary.
- Greeted customers in a friendly and professional manner.
- Stocked shelves when needed and kept the sales floor neat and organized.
- Performed opening and closing duties such as setting up registers, counting cash drawers.
- Restocked shelves with merchandise as needed.
- Followed company policies regarding payment methods, discounts, refunds.
- Processed cash, credit, and check payments accurately and efficiently.
- Maintained a clean and orderly checkout area.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Resolved customer complaints in an efficient and professional manner.
Education
High School Diploma -
Normandy High School
Parma, OH06-2024
Skills
- Food Preparation
- Drive-Thru Operations
- Order Management
- Inventory Restocking
- Safe Food Handling
- Food Running
- Customer Service
- Customer Engagement
- Positive Company Representation
- Integrity and Honesty
- Clear Communication
- Cash Handling
- Company standards
- Team Contributions
- Visual Communication
- Telephone Etiquette
- Problem-Solving
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Performance Improvement
References
References available upon request.
Timeline
Crew Member
Wendys Restaurant
06.2022 - 05.2024
Retail Cashier
Old Navy
04.2021 - 06.2022
High School Diploma -
Normandy High School
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