Dynamic Service Coordinator at Discount Tire with a proven track record in enhancing customer satisfaction through effective communication and problem-solving. Skilled in tire maintenance and inventory management, I excel in teamwork and adaptability, ensuring a safe and efficient service environment. Committed to delivering exceptional service while maintaining composure under pressure.
Working with various vehicle tires and wheels including changing and replacing tires and wheels, rotating and balancing tires, tire flat repairs with patch plugs, organizing inventory on tire racks, recalibrating and/or replacing TPMS air pressure sensors, making sure service bays are clean at the end of the day and everyone in my bay is following all safety procedures, as well as bringing customer’s cars into and out of service bays, and communicating with customers to reach their desired satisfaction to the best of my abilities.
Teamwork
Adaptability
Composure under pressure
Quick learner
Problem solver
Self motivation
Customer service
Respectful
Responsible