Bliss Ricketts
New York
Summary
My experience as a Customer-oriented Sales Professional spans several years during which I have consistently excelled in retaining top accounts and expanding profit channels. I possess a persuasive and self-motivated approach and have developed expertise in relationship management, product development, and pricing strategy. I am skilled at evaluating client needs and providing tailored solutions. Additionally, I excel in strategic planning, cultivating partnerships, expanding within existing accounts, and acquiring new clients through outreach and referrals.
Overview
11
11
years of professional experience
Work History
Rolex Sales Professional
Bucherer
08.2021 - Current
- Consistently surpassed sales targets through diligent follow-ups and a solid commitment to delivering value-added solutions tailored to each client's unique requirements.
- Works closely with leadership to ensure excellence in all areas, including visual, operations, and security standards.
- We developed client relationships through continued outreach, in-store surprise and delight moments, and internal and external events.
- Delivered compelling presentations at private events, showcasing company offerings and establishing thought leadership within the sector.
- Developed new business opportunities by leveraging professional networks for referrals and introductions into untapped markets.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
Sales Advisor
WATCHES OF SWITZERLAND
01.2020 - 03.2021
- Maximized sales opportunities by making on-line and in-store options available to clients.
- Contributed to successful business through appointments and maximizing online inquiries and networking events.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Increased sales by establishing rapport with customers and identifying their needs.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
Sales Supervisor
GUCCI – BLOOMINGDALES
10.2016 - 03.2019
- Exceeded sales goals with $1.2 million in sales for 2017 and 2018
- Effectively coached team members to reach weekly and monthly sales goals by developing new ideas to incentivize team in morning rally's.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision making.
Selling Associate
Bergdorf Goodman
01.2013 - 01.2014
- In 6 months helped generate 7.9% over previous year's sales and assisted the sale professional in reaching number 2 in the company, selling a total of $5.9 million for fiscal year of 2013-2014.
- Built successful lasting relationships with alterations, support, and brand ambassadors to grow teams business.
- Successful in achieving above par experiences including fitting room design to match characteristics of client and a cocktail and food menu.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
Education
International Business - accomplishments
Hillsborough Community College
Tampa, FL2010
Skills
- Business Development Understanding
- Providing Feedback
- Strategic Selling
- Productivity Maximization
- Suggestive Selling
- Time Management
- Sales Pipeline Management
- Conflict Resolution
- Teamwork and Collaboration
- Growth Driven
- Client presentations
- Customer Relationship Building
- Cold-calling
REFERENCES
Available Upon Request
Timeline
Rolex Sales Professional
Bucherer
08.2021 - Current
Sales Advisor
WATCHES OF SWITZERLAND
01.2020 - 03.2021
Sales Supervisor
GUCCI – BLOOMINGDALES
10.2016 - 03.2019
Selling Associate
Bergdorf Goodman
01.2013 - 01.2014
International Business - accomplishments
Hillsborough Community College
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