Dynamic and personable professional with a proven track record in administrative support and event planning, notably at Audubon County Memorial Hospital. Excelled in multitasking, organization, and Microsoft Office Suite, enhancing operational efficiency and staff morale. Demonstrates exceptional ability to work under pressure, embodying optimism and a team-player attitude, driving positive outcomes in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Unit Secretary/DON Assistant.
Audubon County Memorial Hospital
Audubon, IA
12.2017 - Current
Handle confidential information with discretion and integrity.
Oversee essential responsibilities to maintain smooth ER operations, including creating ER call schedules, training new staff, and coordinating communication between healthcare teams.
EPIC super user, aiding colleagues in program comprehension.
Develop and maintain spreadsheets for quality, as well as log ERs.
Monitor Med/Surg and ER supply inventory and place orders when necessary.
Greet and register patients, confirming that admission and discharge procedures and requirements are completed, and verifying insurance.
Member of the Employee Club, planning events for staff.
Member of the Employee Ambassador Committee to develop projects to improve the hospital and boost the morale of the employees.
Developed 'Employee Favorite Things' for the hospital intranet to provide morale-boosting ideas for co-workers.
The Planning Section Chief oversees all incident-related data gathering and analysis regarding incident operations and assigned resources, develops alternatives for tactical operations, conducts planning meetings, and prepares the Incident Action Plan (IAP) for each operational period.
Assistant Event Planner
RoundKick Promotions LLC
Urbandale, Iowa
07.2008 - Current
Assist with pre-event planning and preparation, including researching venues, creating timelines, and coordinating vendors and staff.
Provide post-event analysis to evaluate success metrics such as attendance numbers, cost-saving initiatives, and attendee feedback.
Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
Support accurate financial recordkeeping by closely monitoring the check-in of attendees, using a spreadsheet to track ticket sales to participants, spectators, and apparel sales.
Develop strategies for event marketing campaigns, including email blasts, social media posts, print materials.
Produce promotional materials such as flyers, brochures and banners to increase awareness about upcoming events.
Assist with inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
Provide support and guidance to colleagues to maintain a collaborative work environment.
Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
Manager
BELLA SALON AND SPA
Des Moines, IA
10.2011 - 04.2019
Greeted guests in a timely, cheerful, and professional manner, making them feel comfortable and welcomed.
Handled all financial transactions with customers, prepared transaction receipts, reconciled cash drawers, and prepared credit card transaction reports before and after shifts.
Handled the cleaning duties of the salon to maintain a professional appearance for customers.
Worked as a salon team member to ensure guest satisfaction throughout their visit, including resolving dissatisfaction with a positive attitude.
Opening and closing responsibilities.
Administrative Assistant
PBM/ENGINE PARTS WAREHOUSE
Urbandale, IA
06.2012 - 06.2014
Operated standard office equipment, such as fax machines, copiers, and phone systems.
Utilized standard computer programs, such as spreadsheets, word processing, database management, and other applications.