BLONG YANG
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Identity and Access Management Business Analyst/Integration
CHS Inc / TEKsystems
10.2022 - 06.2023
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- · Facilitate as a liaison between the Omada Developers/Engineer with CHS Application/System business owners, SME, developers, and security assurance.
- · Discovery on the application onboarding, provisioning/deprovisioning user access, and UAT for Cloud and On-prem Servers.
- · Lead meetings and communicate business changes to application/system owners.
- · Uses Azure DevOps to create, track, and complete user stories and tasks.
- · Analyze application/system attributes to ensure we are using the appropriate schema when the data is being pulled into CHS Access/Omada tool.
- · Communicate and oversee the discovered information to our Omada developer and engineer team for integrating the application/system into CHS Access/Omada.
Identity and Access Management Business Analyst
University of Minnesota / TEKsystems
01.2022 - 10.2022
- Analyzing, defining and documenting procedures, process, and security gaps for systems applications, databases, and multi-system data
- (Active Directory, LDAP, Grouper, IDM Dropbox, Radius, and Shibboleth)
- Analyze and consult with projects, product owners and product team members with changes or update to process or procedures within all Identity and Access Management systems, database, and multi-system data to ensure efficiency and accuracy
- Assign, create and update using Jira Task with story refinement, writing user stories, and managing product backlogs
- Work as a project manager to facilitate, lead, and present meetings with Subject Matter experts, Decision-Makers, and Technical Experts on current and future projects within IAM
- Consult and map current and future business processes, and align technology solution with short and long term business strategies.
- Performed gap analysis to identify areas of improvement.
- Generated business intelligence reports to inform strategic decision-making.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Security and Compliance Business Analyst
Assurant / Zillion Technology
04.2019 - 01.2022
- Use SailPoint to enforce security and compliance, analyze, audit, review, and facilitate users access to each application and database (Internal Access Management)
- Analyze and manipulate internal users data reports using Power Query within Microsoft Excel to ensure efficiency and accuracy of user access, import/export users data to and from SailPoint
- Use ServiceNow application to submit requests to resolve access issues or request access data reports from other departments
- Conduct project management workloads with various department Manager's/IT Contacts/Data Owner/APP SME to consult and onboard the Periodic Access Review (User Access Review) to ensure data accuracy and align with the company's policies for each applications and databases
- Work closely with Manager's/IT Contacts/Data Owner/APP SME and Compliance Auditors to ensure that the users access are reviewed accordingly and within the compliance scope standards (SOX, SOC, SOC2, NYDFS)
- Implement, integrate, improve, document, and consult with team members/data owners with the process procedures to minimize errors and streamline procedures
- Create, maintain, and responsible for Remote MS Access Database (Split Database with MS Access frontend and SQL backend) to ensure data is secure and works smoothly and fast over VPN connections or remote connection
- Generate and analyze data reports of user access database such as SQL (MS SQL), Mainframe (Bluezone), Active Directory using PowerShell Scripting, DB2, Datasets files and LDAP application and database.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed and maintained compliance database reports, tracking all compliance activities and documents.
Data and Information System Analyst / IT Support
FLS Connect
07.2018 - 03.2019
- Write and execute queries to import, export, build, and modify reports and data records/tables through MSSMS (Microsoft SQL Server Management Studio) and T-SQL (Transact-SQL) to add/convert/update data records
- Analyze data records to ensure efficiency and/or errors using excel spreadsheet, MSSMS and SQL Server Reporting before sending finalized records to clients
- Use Power BI to assist with our Business Intelligence team to create models, analyze, and project visualization models for our in-house data records
- Use Adobe Dreamweaver and Notepad++ to analyze, create, modify, and complied scripts (wav and htm files scripts) for outbound and inbound calling projects
- Communicate and analyze queries on MSSMS stored-procedures with Database Admin to ensure efficiencies, security and minimize errors between database server and client's records
- Help desk support for hardware, software, applications and system configuration setup with remote users, call centers and in-house offices using remote access through LogMeIn/RDP (Remote Desktop Protocol) application
- Work directly with Project Managers and Account Executives to test and analyze any system issues/errors for internal and external calling projects.
- Planned and designed system improvements to meet changing demands.
- Analyzed existing SQL queries to identify opportunities for improvements.
- Designed and implemented TSQL queries for reporting and complex solution development.
Assistant Trust Officer Lead / Research Analyst
US BANK
12.2015 - 07.2018
- Test and analyze new internal applications, new procedures and processes
- Analyze, research and resolve complex exceptions and disputes from clients and team members
- Worked directly with project managers on implementation and provided consultation for internal database consistency
- Analyze and audit new and modified home mortgage loan files on a daily basis
- Supervise and disburse daily production tasks to team members and conduct electronic communications internal and external partners
- Audit mortgage files of all team members and provide cross training to ensure quality and standards are being met.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Implemented quality control protocols to enhance accuracy of data and research results.
Research and Remediation Analyst
WELLS FARGO HOME MORTGAGE, Office Team
05.2015 - 08.2015
- Review and research on GFE (Good Faith Estimate) changes to approve or reject the changes on mortgage documentation, including; loan amount, property address, etc
- Communicate with Underwriter and Loan Officer through multiple communication channels including email, instant messaging, and phone calls to obtain corrected or changed pricing on the GFE
- Gather daily workflow and finalize decision; ELF (Electronic Loan File), review final documentation of the customer's entire mortgage file.
Education
Associate of Applied Science - Business Information Technology, Advance MS Application
St. Paul College Saint Paul
2018
Skills
- User Acceptance Testing (UAT)
- Business Processes and Procedures
- Data and Analytics
- Process Flow Diagram Creation
- Agile and Scrum Environments
- Identity Access Management
- Governance Risk Management and Compliance
Timeline
Identity and Access Management Business Analyst/Integration
CHS Inc / TEKsystems
10.2022 - 06.2023
Identity and Access Management Business Analyst
University of Minnesota / TEKsystems
01.2022 - 10.2022
Security and Compliance Business Analyst
Assurant / Zillion Technology
04.2019 - 01.2022
Data and Information System Analyst / IT Support
FLS Connect
07.2018 - 03.2019
Assistant Trust Officer Lead / Research Analyst
US BANK
12.2015 - 07.2018
Research and Remediation Analyst
WELLS FARGO HOME MORTGAGE, Office Team
05.2015 - 08.2015
Associate of Applied Science - Business Information Technology, Advance MS Application
St. Paul College Saint Paul
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