Highly motivated and committed Medical Assistant with a proven history of 15 years of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Resource Manager - Part Time & Volunteer
Shaurice Mullins International
01.2023 - Current
Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times for all Outreach, School, and Philanthropy Projects.
Conducted thorough risk assessments for all assigned projects, evaluating potential impacts on available resources before committing organizational assets.
Reported regularly to managers on project budget, progress, and technical problems.
Facilitated workshops to collect project requirements and user feedback.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Grants Manager
Elite Disaster Consulting
01.2021 - 01.2023
Lead the implementation of and ensures adherence to grantmaking workflow processes and procedures
Participated on strategy teams and supports staff in developing applications, budgets, and contract requirements
Managed administration of the grant cycle from application to closing; ensures that grant requirements are met and payments are appropriate
Worked closely with staff to review applicant and grantee financial reports to perform grant due-diligence procedures and identify potential concerns
Generated database and budget reports
Other Task as required/requested
Secured funding for projects by writing persuasive and compelling grant proposals.
Established a reputation as an expert Grants Manager by participating in conferences, webinars, and other professional development opportunities.
Negotiated contracts successfully, achieving favorable terms for both the organization and its partners.
Clinical Medical Assistant
Physicians East
12.2011 - 01.2019
Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
Sanitized, restocked, and organized exam rooms and medical equipment.
Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Personal Care Aide
Interim Health Care
01.2010 - 01.2011
Assisted clients with daily living activities for increased comfort and quality of life.
Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Collaborated with healthcare professionals to provide comprehensive care, addressing both physical and emotional needs.
Resident Assistant
Methodist Home for Children
01.2009 - 01.2010
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Responded to room transfers, incident reports, and maintenance requests.
Assisted residents in preparing for activity and social programs.
Maintained clean, safe, and well-organized patient environment.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
Ensured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.
Communicated with parents, guardians and other family members to provide briefings of residence hall policies and student progress.
Food Prep/Customer Service
Target
01.2009 - 01.2010
Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
Consistently met or exceeded food safety standards through diligent temperature checks, safe storage practices, and proper handling techniques.
Collaborated with team members to ensure timely delivery of orders during peak service hours.
Ensured consistency in dish quality by closely monitoring seasoning, taste, presentation, and portion control.
Improved employee morale through open communication, fostering a positive and productive work culture.
Streamlined food preparation processes by effectively organizing workstations and utilizing time management skills.
Implemented cost-saving measures through careful selection of ingredients from vendors and efficient use of resources in meal preparation.
Education
Associate's in Applied Science in Medical Assisting -
Pitt Community College
Greenville, NC
05.2020
Associate in Science (AS) in University Transfer -
Pitt Community College
Greenville, NC
05.2020
Associate of Applied Science - Liberal Arts And General Studies
Pitt Community College
Greenville, NC
05.2019
Diploma in Medical Assistant -
Pitt Community College
Greenville, NC
01.2011
Diploma in Allied Health - Allied Health
Plymouth High School
Plymouth, NC
06.2005
Skills
Customer Service Skills
EMR
Vital Signs
Patient Care
Triage
Medical Office Experience
Medical Records
Anatomy Knowledge
Laundry
HIPAA
Medical Terminology
Medical Scheduling
Medical Coding
Meal Preparation
Computer Operation
Caregiving
Experience Administering Injections
Pre-Employment Screening
Documentation And Reporting
Detail Oriented
Team Leadership
Relationship Building
Staff Management
Phone and Email Etiquette
Cost Analysis
Production Cost Verification
HIPAA Compliance
Medical Equipment Operation
Case Management
Medical Office Management
Certification
Certified Medical Assistant
CPR Certification
Timeline
Resource Manager - Part Time & Volunteer
Shaurice Mullins International
01.2023 - Current
Grants Manager
Elite Disaster Consulting
01.2021 - 01.2023
Clinical Medical Assistant
Physicians East
12.2011 - 01.2019
Personal Care Aide
Interim Health Care
01.2010 - 01.2011
Resident Assistant
Methodist Home for Children
01.2009 - 01.2010
Food Prep/Customer Service
Target
01.2009 - 01.2010
Associate's in Applied Science in Medical Assisting -
Pitt Community College
Associate in Science (AS) in University Transfer -
Pitt Community College
Associate of Applied Science - Liberal Arts And General Studies
Plumbing Assistant – Commercial Construction at Mullins Mechanical & WeldingPlumbing Assistant – Commercial Construction at Mullins Mechanical & Welding