Dedicated candidate excited to provide services/community building for International Students. Confident in implementing an efficient, equitable and personable environment. Past skills include: advocacy, communication and serving many different kinds of people.
Overview
7
7
years of professional experience
Work History
Treatment Assistant
Central City Concern (Letty Owings Center)
03.2023 - 03.2024
Administered medication(s) and logged them in the MAR (Medication Administration Record)
Advocated for clients' health concerns/needs at hospitals, appointments and other health care settings
Answered phones and directed calls while following HIPAA guidelines
Documented and communicated the progress of clients
Transported clients as needed
Observed UAs
Possessed strong emotional intelligence in order to solve a client's predicament(s)
Recorded, stocked and organized new medications
Utilized de-escalation techniques with adults, children and infants.
Residential Counselor
Bridge City Women's Recovery House
02.2019 - 09.2019
Administered medications to residents
Assisted in crisis intervention when appropriate
Documented critical incidents promptly and notified staff and supervisor(s)
Escorted/drove and supervised residents to community outings
Followed guidelines in medication policy
Remained alert to changes in medication and updated medication charts as needed
Prepared and organized meals and snacks for the residents
Proactively facilitated daily skills and activities for residents to participate in
Advocated by listening to residents mental, physical and spiritual needs and informing staff and supervisor(s)
Encouraged and supported the residents on their mental health goals, as well as their goals for sobriety
Maintained cleanliness and oversaw safety drills
Recorded interactions with the residents during shift, which accords to policy and Oregon administrative rules
Resolved disputes between residents.
Advocate Call Taker
Call to Safety
09.2019 - 01.2024
Being willing to be patient, utilizing emotional intelligence in order to maintain professionalism, safety and positive experiences for callers
De-escalating and soothing callers in extreme distress
Extensively comprehending intersectional feminism and deconstructing biases
Possessing knowledge of trauma and responding appropriately
Thoroughly informed on relevant resources for marginalized individuals and guiding individuals with safety plans and various resources.
Leadership Cohort and Support Specialist
Women's Resource Center
09.2017 - 06.2018
Provided a safe and welcoming space for the PSU community by greeting guests and answering their questions
Answered phones and scheduled appointments
Directed students to the appropriate communities based on their individual needs
Discussed and introduced the Women's Resource Center to classes
Executed a feminist/service project to address a feminist issue.
Logistical Director for In*Clued Program
Planned Parenthood Columbia Willamette
09.2017 - 04.2018
Attended outreach events to promote In
Clued, as well as training and mandatory workshops
Contacted people from outreach events as a reminder for events and registration
Offered program support by preparing teaching materials before each workshop
Posted flyers to all these locations weeks before workshops
Posted on Facebook weekly pertaining to health related information or upcoming In
Clued news/events
Researched and mapped out popular businesses near high schools and colleges.
Education
Master of Fine Arts - Fiction
University of North Carolina At Wilmington
Wilmington, NC
05.2027
Bachelor of Arts - Women's Studies
Portland State University
Portland
06.2019
Skills
Adaptive thinking; able to generate cohesive ideas
Detail Oriented: Data entry, Microsoft Office, Word
Email management
Emotionally intuitive as means for excellent customer service, redirecting phone calls and providing answers
Efficient and structured for future deadlines
Implement feminist theories, education and experience into practical skills such as equity, bias deconstruction etc