Blue Edmonds
Sandy Springs,GA
Summary
Qualified in management with solid background as Sales Lead Keyholder. Demonstrated ability to drive sales growth and manage store operations effectively. Proven track record of mentoring team members and enhancing customer satisfaction. Extensive experience in fostering team collaboration and adapting to dynamic retail environments.
Reliable and flexible, skilled in inventory management and customer engagement.
Above all, I am a creative personality who works hard and goes after the things I want in life. I hope to find a position where I can use my hard work, loyalty and communication skills to better myself and the company I am fortunate to work for. I am self-motivated and run a successful clothing brand as a seamstress, that I started while still in high school and still maintain six years later. I appreciate your consideration.
Overview
7
7
years of professional experience
Work History
Sales Lead Keyholder
Urban Outfitters, Inc.
06.2023 - Current
- Opened inventory boxes and restocked shelves.
- Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Completed store opening and closing procedures.
Sales Associate
TJX Companies
10.2020 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Front Sales Clerk
Publix
02.2018 - 11.2018
- Bagging groceries, price check
- Customer service, cart returns
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
Education
Diploma -
Tucker High School
Tucker, GA05.2019
Skills
- Fast Learner
- Communication
- Industry expertise
- Sales
- Customer service
- Patience
- Multi-tasking
- Store operations
- Cash handling accuracy
- Loss prevention
- Staff oversight
- Team training and development
Timeline
Sales Lead Keyholder
Urban Outfitters, Inc.
06.2023 - Current
Sales Associate
TJX Companies
10.2020 - 05.2023
Front Sales Clerk
Publix
02.2018 - 11.2018
Diploma -
Tucker High School
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