Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Christina D'Angelo

Hot Springs,AR

Summary

Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates sound financial and business decision-making and demonstrates honesty and integrity by Action. Performs well under pressure and thrives in fast paced high-volume environments.

Overview

24
24
years of professional experience

Work History

FOH Manager

Alexa's Creperie
10.2023 - Current

Manage Customer Service, Staffing, Leadership, Inventory, Menu planning, Marketing, Conflict Resolution, Financial Management and Compliance

Service Manager

Movie Tavern
01.2015 - 02.2016

Managed Guest Services, Concessions, Facility Maintenance, Staff Management, Project Management, Maintaining Technical Equipment, Recruiting and Training

Server

Olive Garden
10.2012 - 01.2015

Greeted Customers, Taking Orders, Serving Food and Drinks ensuring customer satisfaction

General Manager

Les Roux
11.2007 - 09.2012

Managed Daily Operations, Menu Development, Marketing, Inventory, Food Safety, Staff Management and Training, Evaluations of Staff Performance, Building Maintenance, Control Cost and Minimize Waist

Unit Coordinator

Humana Health Plan
03.2003 - 08.2006

Coordinating Communication

Between Staff and Departments, Implementing Process and Improvements, Training and Development, Quality Control, Interpreting Contracts, ICD-9, Diagnosis Codes and Medical Necessity for Both Medical and Hospital Claims Departments

Patient Acct. Rep. II

Methodist Hospital
09.2000 - 02.2003

Managing Patient Accounts, Processing Medical and Hospital Claims, Collecting Payments from Insurance Companies, Resolving Billing Issues, Interpretation of Contracts and Medical Records,

Filing Appeals, Ensuring Medical Necessity and Patient Customer Service

Education

General - General Studies

Chalmette High School
Chalmette, LA

Skills

    Business Management, Customer Service, Problem Solving, Time Management, Leadership, Communication and Leadership

Timeline

FOH Manager

Alexa's Creperie
10.2023 - Current

Service Manager

Movie Tavern
01.2015 - 02.2016

Server

Olive Garden
10.2012 - 01.2015

General Manager

Les Roux
11.2007 - 09.2012

Unit Coordinator

Humana Health Plan
03.2003 - 08.2006

Patient Acct. Rep. II

Methodist Hospital
09.2000 - 02.2003

General - General Studies

Chalmette High School
Christina D'Angelo