Bradley Yesko
Bayside,NY
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. My work experience allowed me to gain much experience in customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Porter
Brown Harris Stevens 770 Park
New York, NY
09.2008 - 01.2022
- Sanitized frequented areas and equipment using approved supplies.
- Performed basic maintenance and cleaning.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Maintained inventory of necessary supplies.
- Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
- Assisted with snow removal and management of winter upkeep.
- Cleaned driveway, sidewalks and other areas as directed by management.
- Kept business entrances clean, tidy and professional in appearance.
- Completed routine maintenance checks, notifying management of needed repairs.
- Followed company uniform, performance and security policies with every job.
- Notified management of structural issues and major repairs.
Doorman
Brown Harris Stevens
New York, NY
09.2001 - 01.2022
- Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
- Observed outside area and entrance for safety and possible hazards, conducted ongoing inspection of sidewalks, cleared snow, ice and debris and reported serious hazards.
- Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
- Transported guests around premises or local areas in car or motorized cart.
- Arranged private or taxi transportation for residents and guests, gathered packages and delivered personal belongings to resident apartments.
- Respected privacy and confidentiality of residents and guests by declining to divulge information to unauthorized individuals entering building or telephoning.
- Transferred suitcases, bags and other items from vehicles and main lobby to and from guest rooms.
- Maintained pristine condition of lobby at all times and removed trash and discarded items immediately.
Superintendent
Property Managment Advisors
Jamaica, NY
09.2022 - 12.2022
- Saw to the upkeep of 2 buildings
- Worked with porters to keep buildings clean. Made sure they had proper equipment and supplies to get the job done.
- Met with contractors and oversaw projects being done for the building and residents alike.
- Saw to placing the garbage out to the curb on its assigned days for both buildings.
- Oversaw employee productivity to enforce efficient use of materials and equipment.
- Maintained safe work site by implementing safety requirements and good housekeeping regulations.
- Prepared and presented verbal and written reports to provide recommendations to project team.
Plumber's Helper
AC Klem
New York, NY
01.2023 - 11.2023
- Helped plumber work efficiently by carrying and organizing supplies, tools and equipment.
- Learned how to complete semi-skilled work like laying new pipe and connecting fittings.
- Assisted plumber with work such as kitchen and bath remodels and appliance installations.
- Carried and maneuvered heavy objects such as tubs, dishwashers and toilets at customer locations.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Identified and located required tools prior to starting each project.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Repaired broken or leaky pipes using appropriate materials and techniques.
- Removed old piping as directed by plumber.
- Cleaned drains using drain cleaning machines or manual tools such as plungers or augers.
- Completed minor repairs such as replacing washers on taps or fixing leaking joints.
- Tested pipelines for leaks after installation.
- Assembled fittings including couplings, unions, valves correctly onto pipelines.
- Ensured all safety precautions were taken when handling hazardous materials during installations.
- Followed instructions from lead plumber accurately ensuring quality control standards were met at all times.
- Performed basic work such as snaking drains with little oversight.
- Operated equipment and remained focused on safety at all times.
- Determined right tools and equipment needed to successfully complete jobs.
- Installed valves, hangers and flanges inside piping systems.
Maintenance Crew Member
Castle Senior Living
Corona, NY
01.2024 - Current
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Inspected building interiors and exteriors for needed repairs or replacements.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Assisted with installation of new equipment when necessary.
- Cleaned air conditioning units to ensure proper functioning.
- Maintained inventory of tools and supplies used for repairs and maintenance projects.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Assisted with painting projects both inside and outside the facility.
- Provided support to other crew members during large-scale maintenance tasks.
- Removed debris from roofs and gutters to prevent water damage.
- Replaced door handles and hinges when necessary for security purposes.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
- Implemented troubleshooting techniques to resolve issue.
Education
Bachelor of Arts - Drawing And Painting
Southampton UNiversity
Southampton, NY05.2005
High School Diploma -
Holy Cross High School
Flushing, NY06.2001
Skills
- Plumbing experience
- General Maintenance
- Hand tool knowledge
- Electrical maintenance
- Materials organization
- Running errands
- Safety protocols
- Maintenance scheduling
- Valid Driver's License
- Power tool expertise
- Building upkeep
- Clean Driving Record
- OSHA regulations
- Janitorial equipment familiarity
- Capable in Microsoft Office
- Able to execute email and online computer use
- Recordkeeping abilities
- People skills
- Organizational skills
- Facility maintenance
Certification
Proficient in basic Carpentry Proficient in Basic Plumbing
Proficent in basic Electrical Proficient in Microsoft Word
Proficient in Microsoft Excel Osha Certified Green Buildings Certified
Experienced in every position pertaining toward building managment
Timeline
Maintenance Crew Member
Castle Senior Living
01.2024 - Current
Plumber's Helper
AC Klem
01.2023 - 11.2023
Superintendent
Property Managment Advisors
09.2022 - 12.2022
Porter
Brown Harris Stevens 770 Park
09.2008 - 01.2022
Doorman
Brown Harris Stevens
09.2001 - 01.2022
Bachelor of Arts - Drawing And Painting
Southampton UNiversity
High School Diploma -
Holy Cross High School
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