Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blynthia Whitaker

Dallas,Texas

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

38
38
years of professional experience

Work History

Receptionist

Leggett & Platt
  • Track all incoming packages from FedEx and other clients. Greet and track all personnel from touring companies and other Leggett branches. Verify company orders invoices for payment accuracies. Process cash and checks received from vendors to be deposited in branch account. Enter entries in the branch general ledgers. Verify payroll reports for accuracy.

Human Resources

Leggett & Platt
10.2015 - 07.2020
  • Provided benefit orientation sessions for new hires to help explain the plans available, how to enroll and other applicable policies. Assist in all aspects of hiring. Process new hire paperwork, schedule drug screens, physicals and I9 systems. Supported employees through efficient assistance to questions and concerns related to compensation, leaves of absence and benefit changes. Participated in on-site and off-site recruiting. Maintained personnel files according to confidentiality guidelines. Track all employee vacation and PPT hours to be submitted to payroll and entries into HRIS. Provided paperwork for leaves of absence. Review and track labor and productions reports. Resolve production report issues. Key to efficiencies into manufacturing site and update charts daily. Utilized photo machine to make or replace employee ID badges. Assist in resolving issues when HR Manager when out of office.

Small business Admin

Rod Trucking
01.2013 - 10.2015
  • All aspects of running a family owned business to include all administrative duties such as accounting, booking, filing, records keeping. Income tax preparedness. Accounts receivable/payables. Profit/Loss statements.

Mortgage Support Specialist

Bank of America
05.2012 - 01.2013
  • Held accountable for handling/ managing property invoice reimbursements paid to vendors and subcontractors utilizing set mortgage guidelines. Utilized client platforms to process property preservation service invoices resulting in timely maintenance of 100+ properties. Utilized procedures/ processing guides to preserve existing properties based upon present conditions, investor guides, and scope of services and appropriations of charged service work fees resulting in the timely payment of invoices. Researched and adjusted invoices for approvals minimizing and avoiding financial or relationship losses.

In-Home Childcare
10.2009 - 05.2012
  • Daily care of infants. Responsible for the welfare, daily feeding, and nurturing. Provide personalized care to children and address their safety, health, and nutrition.

Senior Operations Representative

Bank of America
03.1982 - 08.2008
  • Manage global accounts estimating 300+ millions of dollars. Provide analysis of business processes and new systems through the assessment and management of business operations thereby improving internal controls and bottom-line oriented solutions. Direct, manage, and train new staff associates Provided human related operations in the writing and implementation of job procedures, including operational auditing and staff development. Provided and resolved representative and customer conflicts. Key player in the project migration of the automated global system. Led operational audits and took responsibility for staff preparation and development. Responsible for writing and implementing job procedures. Process banking transactions accurately using computer generated reports. Process ACH, wires, items processing; return items. Liaison with company departments as well assist branch banking officers. Provide reconciliation of interoffice clearing accounts including the processing of unpaid debits, credits, and paid exceptions. Day to day number may include 200+ returns. Ability to meet deadlines under pressure in a challenging environment.

Education

Associates of Science - Business Management, Supervisory and Human Resources courses

Cedar Valley Community College
07.2025

Skills

  • Project Management
  • Business Operations
  • Financial Management
  • Conflict Resolution
  • Policy/Procedures
  • Data Analysis
  • Collections
  • Customer Service
  • Budget Maintenance
  • Research
  • Reconciliation
  • Training Systems
  • Program Evaluation/Compliance
  • Quality Control

Timeline

Human Resources

Leggett & Platt
10.2015 - 07.2020

Small business Admin

Rod Trucking
01.2013 - 10.2015

Mortgage Support Specialist

Bank of America
05.2012 - 01.2013

In-Home Childcare
10.2009 - 05.2012

Senior Operations Representative

Bank of America
03.1982 - 08.2008

Receptionist

Leggett & Platt

Associates of Science - Business Management, Supervisory and Human Resources courses

Cedar Valley Community College

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