Attentive parts professional offering over 10 years of experience working in the retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
17
17
years of professional experience
Work History
Parts Sales
Corwin Chrysler Dodge Jeep RAM
Fargo
09.2022 - Current
Maintained clear communication with technicians and writers to secure correct parts and resolve repair issues.
Collaborated with management to verify inventory accuracy and enhance product organization.
Engaged with shops and DIY customers to identify needs and expedite parts delivery.
Completed training in multiple inspection programs, including MPI and Xtime.
Processed orders using Repair Link while sourcing from other dealerships for in-house needs.
Coordinated daily with warranty administrator to ensure timely completion of warranty repairs.
Commercial Sales Manager
AutoZone
Fargo
03.2021 - 09.2022
Promoted to commercial sales manager, leading strategic initiatives for growth.
Managed a knowledgeable team in parts sales, ensuring prompt delivery and securing competitive deals.
Maintained inventory accuracy through regular stock counts and discrepancy reconciliation.
Engaged with customers daily to identify needs, provide assistance, and gather feedback.
Oversaw employee scheduling and daily assignments to optimize team performance.
Implemented commercial strategies aligned with company objectives to target growth opportunities.
Supported sales team members to enhance skills and drive overall development.
Increased sales volume by delivering exceptional support to new and dormant customers.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Assistant Store Manager
O'Reilly Auto Parts
Saint Joseph
04.2008 - 09.2016
Optimized daily operations by developing effective store associates to enhance sales performance.
Set schedules and delegated assignments based on team strengths to maximize service levels.
Conducted frequent walk-throughs to direct team in addressing issues affecting store appearance.
Provided mentorship to employees, promoting upselling and cross-selling techniques for increased productivity.
Coached store associates through formal and informal interactions to enhance skills.
Oversaw maintenance, inventory management, and daily operational activities.
Managed scheduling across seven-day work weeks to ensure adequate staffing levels.
Supervised cashiers in processing transactions to streamline sales operations.