Babita Rai
Summary
Self-motivated Operations Supervisor successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
12
12
years of professional experience
Work History
Inventory Supervisor
Amazon
Sparrows Point, MD
01.2022 - Current
- Reviewed inventory control reports ensuring accuracy and completeness.
- Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
- Monitored and verified quality and specifications of incoming raw materials against packing list and bills of lading.
- Analyzed daily inventory reporting to identify and correct errors, plan workflows and meet ordering requirements.
- Reported on inventory operations, stock levels and adjustments.
- Analyzed transactional activity and performed research and reconciliation to correct imbalances and prevent order denials.
Senior Lead Picker
Amazon.Inc
Sparrows Point, MD
03.2021 - 01.2022
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Accepted, processed and quickly filled orders.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Picking Supervisor
Under Armour Inc.
Sparrows Point, MD
02.2018 - 08.2020
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Planned and developed new operation processes to innovate and stay competitive.
- Determined budgets, production goals and rates based on company policies and requirements.
- Recommended opportunities for growth and advancement to motivate employees.
Senior Lead Footwear Processing
Under Armour Inc.
09.2012 - 02.2018
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Created corrective actions based on adverse KPI trends.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Supervise the release of Footwares planned waves to meet SLA.
- Mentor and coach teammates on performance by using LM (Labor Management).
Compliance & Distribution Senior Team Lead
Under Armour Inc.
02.2012 - 09.2012
- Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for meetings.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Took on additional shifts during peak work periods to keep projects on schedule.
Returns Lead
Under Armour Inc.
Curtis Bay, MD
11.2011 - 02.2012
- Attached identifying tags to track returned items and put back into re-saleable stock.
- Examined merchandise to determine problems and evaluate for possible solutions or repair.
- Checked packaging to verify good quality, no damage and acceptable appearance.
- Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements.
- Input clear customer account notes in internal computer systems to document return reasons.
- Processed refunds up to specified dollar amounts according to strict company policy.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Skills
- Leadership
- Multitasking
- Team building
- Fluent in Nepali
- Processes and procedures
- Goal-oriented
- Friendly, positive attitude
- Organizational skills
- Communication
Timeline
Inventory Supervisor
Amazon
01.2022 - Current
Senior Lead Picker
Amazon.Inc
03.2021 - 01.2022
Picking Supervisor
Under Armour Inc.
02.2018 - 08.2020
Senior Lead Footwear Processing
Under Armour Inc.
09.2012 - 02.2018
Compliance & Distribution Senior Team Lead
Under Armour Inc.
02.2012 - 09.2012
Returns Lead
Under Armour Inc.
11.2011 - 02.2012
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