Brianna Crawley Jackson
Baltimore,MD
Summary
High-spirited and adaptable individual with a strong commitment to integrity. Dedicated to delivering exceptional results in any situation. Nearly 10 years of experience in the hospitality industry and more than 4 years in bookkeeping, banking, and account management, resulting in a diverse skill set. Top priority is working hard, smart and making a remarkable impression by always pursuing growth, knowledge, and acquiring necessary skills for both my team and my personal success.
Overview
10
10
years of professional experience
5
5
Certification
Work History
Direct Support Professional
Omega Homecare
05.2023 - 03.2025
- Maintained clean, safe, and well-organized patient environment.
- Assisted special needs clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Banquet Server
Hilton
02.2016 - 03.2024
- Proficiently manage diverse aspects of event planning, leading to flawless implementation.
- Setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between
Universal Banker
PNC Financial Services Group
09.2021 - 12.2022
- Established, retained, and deepened customer relationships by executing efficient and accurate banking transactions.
- Streamlined workflows to effectively manage and resolve account discrepancies.
- Handled cash exchanges with accuracy and reliability.
Inventory/Accounts Payable Clerk
Len Stoler Inc
08.2020 - 09.2021
- Ensured accurate and timely posting of all sales transactions into the dealership database.
- Recorded and tracked dealer exchange transactions.
- Facilitated regular updates to dealerships.
- Executed printing and copying tasks efficiently.
Night Auditor
Kimpton Hotels & Restaurants
08.2018 - 01.2020
- Experienced in leveraging Opera tools to optimize workflows.
- Identifying and solving customer complaints.
- Updated daily reports of room availability and ongoing events nearby.
- Managed third-party booking arrangements.
- Organized, categorized, and archived essential data and records.
- Arranged coffee and refreshments in the lobby for guests arriving or departing.
Medical Biller and Coder
CareOne Pharmacy Services
Baltimore, Md
03.2016 - 08.2018
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
Event Services
Marriott
02.2015 - 05.2018
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong communication and organizational skills through working on group projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Skills
- Customer Service & Support
- Administrative Support
- Financial Management
- Sales & Business Development
- Data Analysis
- Process Improvement
- Accounting & Auditing
- Project Management
- Leadership & Team Management
- Microsoft 365 , BookKeeping & QuickBooks
- Compliance & Risk Management
Education
Associate Of Business Administration -
Baltimore City Community College
Baltimore, MDCertification
- Mortgage Educators (MLO Pre licensing)
- Google Technical support Fundamentals
- Google Bits and bytes of networking
- MANDt training
- CPR/BLS
- ServSafe
Timeline
Direct Support Professional
Omega Homecare
05.2023 - 03.2025
Universal Banker
PNC Financial Services Group
09.2021 - 12.2022
Inventory/Accounts Payable Clerk
Len Stoler Inc
08.2020 - 09.2021
Night Auditor
Kimpton Hotels & Restaurants
08.2018 - 01.2020
Medical Biller and Coder
CareOne Pharmacy Services
03.2016 - 08.2018
Banquet Server
Hilton
02.2016 - 03.2024
Event Services
Marriott
02.2015 - 05.2018
Associate Of Business Administration -
Baltimore City Community College
Similar Profiles
Courtney BerryCourtney Berry
Homecare assistant at Omega homecareHomecare assistant at Omega homecare
Raniyah EllisRaniyah Ellis
Debutante Participant at Alpha Kappa Alpha Sorority Inc. Kappa Omega Omega ChapterDebutante Participant at Alpha Kappa Alpha Sorority Inc. Kappa Omega Omega Chapter
Phillip Brandon McGeePhillip Brandon McGee
Director of Clinical Services; Alternate Administrator at Heritage Homecare, Inc. dba Choice HomecareDirector of Clinical Services; Alternate Administrator at Heritage Homecare, Inc. dba Choice Homecare
Geron BrooksGeron Brooks
Substitute Teacher, Relay Elementary School at Kelly EducationSubstitute Teacher, Relay Elementary School at Kelly Education
Devin S. SmithDevin S. Smith
Pet Sitter at Friends and FamilyPet Sitter at Friends and Family