Braxton Myers
St. Louis Park,MN
Summary
Dynamic and results-driven professional with extensive experience at Culver Franchising System, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective communication and assertiveness. Skilled in cash handling and salesmanship, consistently delivering high-quality dining experiences while training staff to uphold service standards.
Overview
6
6
years of professional experience
Work History
Door Greeter
Culver Franchising System
Golden Valley, MN
06.2020 - Current
- Welcomed guests, ensuring positive first impressions and customer satisfaction.
- Monitored entrance and exit flow to maintain safety and security standards.
- Assisted customers with inquiries, providing information about menu options and services.
- Collaborated with team members to optimize guest experience during peak hours.
Order Taker
Culvers Franchising System
Golden Valley, MN
06.2020 - Current
- Processed customer orders efficiently using point-of-sale system.
- Provided accurate menu information and recommended items to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Welcomed customers and provided quick and attentive service.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Accurately performed cash register operations to process and receive payments and issue change.
Cashier
Culvers Franchising System
Golden Valley, MN
06.2020 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Assisted customers by providing product information and recommendations.
- Handled cash, credit, and digital payments accurately with attention to detail.
- Welcomed customers and helped determine their needs.
Food Runner
Culvers Franchising System
Golden Valley, MN
06.2020 - Current
- Delivered food orders promptly to ensure customer satisfaction.
- Assisted kitchen staff in maintaining cleanliness and organization of work areas.
- Communicated effectively with team members to coordinate timely service.
- Monitored food presentation and portion sizes to meet quality standards.
- Adapted quickly to changing priorities during peak hours of operation.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Dining Room Supervisor
Culvers Franchising System
Golden Valley, MN
06.2020 - Current
- Supervised dining room operations, ensuring cleanliness and organization throughout service.
- Trained and mentored staff on customer service standards and food safety practices.
- Assisted in managing inventory levels, coordinating with kitchen staff for timely supply availability.
- Implemented process improvements to enhance dining experience and streamline workflow efficiency.
- Monitored guest satisfaction, addressing concerns promptly to maintain high service standards.
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
Education
High School Diploma -
Wayzata High School
Wayzata, MN06.2023
Skills
- Assertiveness
- Body language
- Salesmanship
- Cross-cultural sensitivity
Timeline
Door Greeter
Culver Franchising System
06.2020 - Current
Order Taker
Culvers Franchising System
06.2020 - Current
Cashier
Culvers Franchising System
06.2020 - Current
Food Runner
Culvers Franchising System
06.2020 - Current
Dining Room Supervisor
Culvers Franchising System
06.2020 - Current
High School Diploma -
Wayzata High School