Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bmry Thao

Spartanburg,SC

Summary

Transformational leader with 22 years of experience in custodian management, utilizing expertise in crisis management and problem solving to drive facility cleanliness, safety compliance, and team collaboration. Adept at creating safe environment, implementing sustainable practices, and fostering teamwork. Detail oriented professional with exceptional communication, project management and multitasking skills. recognized for proactive issue resolution, process optimization, and team objective support in fast - paced environment.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Detention Deputy

Detention Facility
05.2025 - Current
  • Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
  • Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
  • Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.

Custodian Account Manager

The Budd Group
04.2021 - 02.2025
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
  • Managed Custodian staff scheduling, ensuring adequate coverage for all shifts and tasks.
  • Implemented green cleaning practices to reduce environmental impact and promote sustainability.
  • Maintained compliance with OSHA regulations through proper training, documentation, and adherence to safety protocols.
  • Streamlined budgeting process by closely monitoring expenses and identifying areas of potential savings.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment..
  • Developed strong vendor relationships for cost-effective supply procurement and inventory management.
  • Collaborated with Custodian staff to complete large-scale projects such as floor waxing or carpet shampooing within tight deadlines.
  • Collaborated with fellow janitorial team members to complete large-scale projects in a timely manner.
  • Preserved the cleanliness of common areas and facilities by performing routine custodian duties as needed.
  • Contributed to cost-saving measures by monitoring inventory levels and making informed purchasing decisions for custodian supplies.
  • Provided guidance for custodian staff and event plans.
  • Maintained cleanliness of facility by performing custodian duties such as sweeping, mopping, and sanitizing surfaces as needed.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Checked in and stocked inventory throughout facility.
  • Operated buffers and burnishers to clean and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Custodian

Broome High School
03.2020 - 03.2021
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Supported event setup and tear-down, contributing to successful school functions.

Custodian

Spartanburg Area Mental Health Center
09.2019 - 02.2020
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
  • Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Custodian Supervisor

People Serving People
08.2010 - 07.2019
  • Leveraged knowledge of industry best practices to establish effective processes and procedures for custodial staff.
  • Coordinated schedules effectively between multiple shifts, ensuring seamless transitions and maintaining continuity of custodial operations.
  • Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
  • Maintained required records of work hours, budgets and payrolls.
  • Supervised team of custodian workers to meet highest quality of cleanliness and safety standards.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Custodian

Impark Parking
02.2002 - 05.2009

.

  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

General

Roosevelt High School
Minneapolis, MN
06-2003

Skills

  • Crisis management
  • Analytical thinking
  • Defensive tactics
  • First aid and CPR
  • Facility monitoring
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills

Certification

  • South Carolina Criminal Justice Academy- Basic Detention Certification Class 2 Certification

Timeline

Detention Deputy

Detention Facility
05.2025 - Current

Custodian Account Manager

The Budd Group
04.2021 - 02.2025

Custodian

Broome High School
03.2020 - 03.2021

Custodian

Spartanburg Area Mental Health Center
09.2019 - 02.2020

Custodian Supervisor

People Serving People
08.2010 - 07.2019

Custodian

Impark Parking
02.2002 - 05.2009

General

Roosevelt High School