Summary
Overview
Work History
Education
Skills
Timeline
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Bo Green

Norman,OK

Summary

Driven professional with a track record of enhancing customer service excellence and operational efficiency at Sam's Club. Demonstrates strong leadership in team collaboration and problem-solving, significantly improving workflow and customer satisfaction. Skilled in food safety and effective communication, adept at fostering a positive work environment and meeting tight deadlines.

Overview

6
6
years of professional experience

Work History

Member Service Assistant Cart Attendant.

Sams Club
03.2024 - Current
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
  • Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.

Braums Head Cook

Braums Ice Cream And Dairy
04.2021 - 08.2023

Lead Line Cook

Sonic
03.2019 - 08.2020
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.

Education

Kinesiology - Athletics Training

East Central University
Ada, OK

Skills

  • Customer Assistance
  • Verbal and written communication
  • Kitchen Support
  • Hospitality
  • Cleaning techniques
  • Food Service
  • Heavy Lifting
  • Meeting deadlines
  • Guest service
  • Clear Communication
  • Food Processing
  • Ordering Procedures
  • Safety awareness
  • Decision-Making
  • Customer Relations
  • Team Leadership
  • Problem-Solving
  • Table layout
  • Employee Training
  • Cleaning
  • Payment Processing
  • Cash Register Operation
  • Quality Control
  • Supply Restocking
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Customer service excellence
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Flexible Schedule
  • Food Safety
  • Team building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Conflict Resolution
  • Goal Setting
  • Professionalism
  • Time management abilities
  • Interpersonal Communication
  • Continuous Improvement
  • Adaptability
  • Written Communication

Timeline

Member Service Assistant Cart Attendant.

Sams Club
03.2024 - Current

Braums Head Cook

Braums Ice Cream And Dairy
04.2021 - 08.2023

Lead Line Cook

Sonic
03.2019 - 08.2020

Kinesiology - Athletics Training

East Central University

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Bo Green