Bo London
Del Mar,CA
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Atascadero High School Counselor Intern
Atadcadero High School
09.2023 - 03.2024
- Maintained accurate and confidential student records, ensuring compliance with relevant privacy and confidentiality regulations.
- Supported students through challenging developmental milestones and crisis situations and coordinated outside service referrals for those needing extra assistance.
Barista, Server
Akamai Coffee Company
06.2023 - 09.2023
- Proficient in dialing espresso shots to ensure consistent quality.
- Expertise in preparing a variety of hot and cold drinks with precision and attention to detail.
- Demonstrated adaptability by excelling in roles as a server, cashier, and barista.
- Proficient in POS system cashier.
CEA Alumni Abroad Office Ambassador
CEA Office
01.2023 - 06.2023
- Speaking one on one with students interested in studying or interning abroad.
Rockstar Energy Collegiate Intern
PepsiCo
09.2021 - 06.2023
- Researched and identified new opportunities for increasing company's social media presence.
- Increased user base by promoting brand awareness and launching key marketing efforts.
Behavioral Technician
Behavior Frontiers
06.2022 - 08.2022
- Implement various behavior techniques to nurture social and emotional growth and language development in autistic youth.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Sandwich Maker, Server, and Cashier
Jersey Mike’s
06.2019 - 08.2021
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
PALS (Peer-Assisted Listeners)
08.2017 - 06.2020
- Met with students struggling within the high school system
- Organized events to foster mental health.
Education
Bachelor of Science - Psychology
California Polytechnic University- San Luis Obispo
San Luis Obispo, CASkills
- Thrive in a dynamic and fast-paced setting, demonstrating flexibility and a positive attitude
- Station Preparation
- Liquor Law Compliance
- Willing to Learn
- Effective communication skills to ensure customer satisfaction and resolve issues efficiently
- Tabs and Food Running
- Cash Handling
- POS System Operation
Timeline
Atascadero High School Counselor Intern
Atadcadero High School
09.2023 - 03.2024
Barista, Server
Akamai Coffee Company
06.2023 - 09.2023
CEA Alumni Abroad Office Ambassador
CEA Office
01.2023 - 06.2023
Behavioral Technician
Behavior Frontiers
06.2022 - 08.2022
Rockstar Energy Collegiate Intern
PepsiCo
09.2021 - 06.2023
Sandwich Maker, Server, and Cashier
Jersey Mike’s
06.2019 - 08.2021
PALS (Peer-Assisted Listeners)
08.2017 - 06.2020
Bachelor of Science - Psychology
California Polytechnic University- San Luis Obispo
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