Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bo Niemi

Battle Ground,WA

Summary

Productive Seller possessing superior customer service mindset and 13 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities. Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 13 year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.

Overview

25
25
years of professional experience

Work History

Online Shop Owner

Self-employeed
09.2011 - Current
  • Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
  • Increased repeat business through exceptional customer service and timely communication with clients.
  • Streamlined inventory management by implementing an effective tracking system, ensuring accurate stock levels at all times.
  • Expanded product offerings to cater to a diverse clientele, resulting in increased sales and market reach.

Mechanic

Tapani Plumbing
07.2006 - 09.2011
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Operated a variety of heavy machines, Dump trucks, Excavators and Skid-steers and delivered machines to jobsites.
  • Acquired CDL License

Mechanic

Bilomatic
03.2004 - 07.2006
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.

Heavy Duty Diesel Mechanic

Scania
02.2002 - 03.2004
  • Enhanced equipment reliability by performing comprehensive diagnostics and repairs on heavy-duty diesel engines.
  • Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
  • Improved fuel efficiency for clients'' fleets through expert tuning, calibration, and optimization of engine performance.
  • Increased workplace safety by implementing standardized maintenance procedures and conducting regular inspections of tools and equipment.

Baggage Handler

Servisair
02.1999 - 02.2002
  • Improved baggage handling efficiency by streamlining loading and unloading processes.
  • Reduced lost luggage incidents by implementing an effective baggage tracking system.
  • Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
  • Maintained a safe work environment by adhering to all safety regulations and guidelines.

Education

High School Diploma -

Fyrisskolan
Uppsala, Sweden
06.2001

Skills

  • Online Auctions
  • Online Platforms
  • Customer Feedback
  • Shipping Management
  • Online Store Management
  • Merchandise Promotion
  • Merchandise Display
  • Online Marketing
  • CDL

Languages

Swedish
Native or Bilingual
Finnish
Limited Working
English
Native or Bilingual

Timeline

Online Shop Owner

Self-employeed
09.2011 - Current

Mechanic

Tapani Plumbing
07.2006 - 09.2011

Mechanic

Bilomatic
03.2004 - 07.2006

Heavy Duty Diesel Mechanic

Scania
02.2002 - 03.2004

Baggage Handler

Servisair
02.1999 - 02.2002

High School Diploma -

Fyrisskolan

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Bo Niemi