Bonnie Rumble
Healthcare Professional
Northampton,PA
Overview
23
23
years of professional experience
Work History
Therapy Aide
Good Shepherd Outpatient Pediatrics
11.2024 - Current
- Ensured confidentiality of sensitive patient information by adhering to strict privacy and security protocols.
- Promoted a safe and clean therapy environment by sanitizing equipment and maintaining organized treatment spaces.
- Demonstrated professionalism through excellent interpersonal skills while interacting with patients, clinicians, and other staff members.
- Streamlined inventory management processes by regularly checking supplies stock levels for timely replenishment requests submission.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Disinfected tools, equipment and surfaces between patients.
- Cleaned and set up rooms in preparation for patient appointments.
Invasive Cardiac Lab Technician Assistant
Lehigh Valley Hospital
01.2014 - 03.2022
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
- Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Oversaw items in inventory and reordered before supplies diminished.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Troubleshot and resolved equipment and process issues.
- Participated in lab meetings and project presentations.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
Front Desk Representative Temp Position
Cedar Crest EmergiCenter
08.2013 - 10.2013
- Enhanced patient satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Greeted patients upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer complaints and concerns, resulting in improved patient retention and loyalty.
- Filed patients charts
- Managed daily operations of the facility
- verified patients insurance
Medical Assistant Temp Position
DR. Craig Haymanek
02.2013 - 08.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Care Assistant Cardiac Unit
ST. Lukes Hospital
11.2007 - 12.2009
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Gathered medical information, weight and height measurements and vital signs.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Transported food trays and aided with feeding.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Provided emotional support to patients during difficult moments, fostering trust and rapport.
- Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
- Implemented infection control protocols effectively, reducing the spread of illness within the facility.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Educated patients on personal hygiene practices, promoting self-care skills for long-term wellbeing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
Emergency Room Technician
Sacred Heart Hospital
07.2002 - 11.2007
Timeline
Therapy Aide
Good Shepherd Outpatient Pediatrics
11.2024 - Current
Invasive Cardiac Lab Technician Assistant
Lehigh Valley Hospital
01.2014 - 03.2022
Front Desk Representative Temp Position
Cedar Crest EmergiCenter
08.2013 - 10.2013
Medical Assistant Temp Position
DR. Craig Haymanek
02.2013 - 08.2013
Patient Care Assistant Cardiac Unit
ST. Lukes Hospital
11.2007 - 12.2009
Emergency Room Technician
Sacred Heart Hospital
07.2002 - 11.2007