Bo Tucker
Houston,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Katz`s Deli
Houston, TX
06.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
Front of House Trainer/Server/Bartender
Olive Garden
Houston, TX
03.2022 - 06.2023
- Conducted ongoing evaluations of Front of House staff performance to identify areas for improvement and provide feedback.
- Assisted in the development of training materials such as manuals, handouts and visual aids.
- Developed and conducted training sessions for new Front of House staff on customer service, product knowledge and job responsibilities.
Server
Bella Luna Cafe
Wichita, KS
11.2019 - 07.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
Winfield High School
Winfield, KS05-2016
Skills
- Food inspection
- Daily specials memorization
- Team member support
- Table resetting
- Order delivery practices
- Hostess support
- Effective customer upselling
- Table bussing
- Table setting knowledge
- Quality control
- Suggestive selling
- Safe food handling
- Ordering procedures
- Guest engagement
- Strong work ethic
- Inventory management
- Order accuracy
- Task delegation
- Table management
- Employee coaching
- Food safety
- Upselling strategies
- Training and coaching
- Customer service delivery
- Training and mentoring
Timeline
Server/Bartender
Katz`s Deli
06.2023 - Current
Front of House Trainer/Server/Bartender
Olive Garden
03.2022 - 06.2023
Server
Bella Luna Cafe
11.2019 - 07.2021
High School Diploma -
Winfield High School
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