Bo Vandenberg
Twin Falls,United States
Summary
Dynamic and customer-focused professional with experience at Ashley Furniture Warehouse, excelling in load securing and customer interaction. Proven ability to foster relationships and resolve issues swiftly, enhancing customer satisfaction. Recognized for maintaining a positive attitude and demonstrating strong problem-solving skills in fast-paced environments.
Hardworking employee enthusiastic about learning automotive field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Furniture Delivery Driver
Ashley Furniture Warehouse
09.2025 - Current
- Fostered positive working relationships with regular customers.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected load security and checked for damages.
Service Advisor
Aloha Auto Repair
03.2023 - 06.2025
- Maintained high customer satisfaction standards to meet or exceed targets.
- Maintained up-to-date knowledge of product and service changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Managed timely and effective replacement of damaged or missing products.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained staff on operating procedures and company services.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Apprentice Plumber
PC Plumber
02.2015 - 02.2016
- Selected type and size of piping required for each project.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Education
High School Diploma -
Buhl High School
Buhl, IDSkills
- Heavy lifting
- Hand tools operation
- Load securing
- Equipment handling
- Warehouse operations
- Vehicle maintenance
- Route planning
- Package scanning
- Delivery logging
- Multitasking and organization
- Problem-solving
- Order picking and processing
- Positive attitude
- Equipment operation
- Inventory management
- Cargo handling
- Vehicle systems
- Database management
- Four-axle vehicles
- Customer interaction
- Shopping orders
- Order verification
- Vehicle cleaning and maintenance
- Stocking and inventory
- Physical stamina
- Payment collection
- Time management
- Attention to detail
- Teamwork and collaboration
- Product promotion
- Vehicle inspections
- Documentation and reporting
- Experienced manual transmission driver
- Quality assurance
- Verbal and written communication
- Customer service
Timeline
Furniture Delivery Driver
Ashley Furniture Warehouse
09.2025 - Current
Service Advisor
Aloha Auto Repair
03.2023 - 06.2025
Apprentice Plumber
PC Plumber
02.2015 - 02.2016
High School Diploma -
Buhl High School
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