Bora Kwon
Alexandria,VA
Summary
Dynamic Executive Chef with extensive experience in kitchen operations oversight and staff development. Proven track record in implementing training programs that elevate team performance and ensure compliance with health standards, fostering a culture of excellence across multiple venues.
Overview
13
13
years of professional experience
Work History
Executive Chef
MGM Resorts
08.2021 - 07.2025
- Oversaw operations of nine diverse venues, including a IRD, a patisserie, casino floor service at BetMGM, Japanese and Italian restaurants, a 24-hour diner, a noodle shop, a chicken bar, and a crabcake house.
- Led coordination of off-site special events to enhance guest experiences. Managed airline meal catering logistics to meet client specifications. Fostered collaboration among banquet teams to optimize service efficiency.
- Achieved annual revenue target of 11 million by optimizing sales processes and enhancing customer relationships.
- Designed and implemented waste reduction programs aimed at optimizing inventory management.
- Coordinated financial target management across all venues and led regular discussions with FOH group to review PNL.
- Developed and implemented training programs for EDR team and Stewarding Leadership to ensure compliance with company standards.
- Designed and implemented training programs for BOH, focusing on menu metrics to enhance service quality for FOH.
- Crafted and launched seasonal menus aimed at enhancing overall guest satisfaction and culinary enjoyment.
- Directed comprehensive health inspections for entire property, ensuring adherence to health and safety regulations.
- Facilitated effective communication and conflict resolution strategies in a unionized workplace to enhance employee relations.
PFDS Team Leader
Whole Foods MA
03.2015 - 08.2021
- Directed operations for top-performing PFDS in Mid-Atlantic region, achieving annual revenue of $10 million.
- Managed 150 team members, fostering a cohesive and efficient work environment.
- Spearheaded opening and management of largest flagship store in USA.
- Led gold and rescue teams in executing project tasks to achieve operational goals. Oversaw store opening activities for three weeks and provided evaluations to enhance team performance. Managed travel requirements across Mid-Atlantic region at 50%.
- Led pilot team in testing data-based programs within home team, ensuring thorough evaluation prior to HQ reporting.
- Achieved successful implementation of new menus every two weeks across venues. Enhanced inventory accuracy through systematic updates in response to menu changes. Fostered collaboration among team members to optimize menu execution.
- Oversaw catering operations for government events, major sports teams, and corporate functions. Managed logistics for airline meal services and wedding receptions. Directed banquet functions to enhance guest experiences and satisfaction.
Sous Chef
Japanese Buffet
02.2014 - 03.2015
- Supervised kitchen operations to ensure quality and consistency in food preparation.
- Trained and mentored junior staff on culinary techniques and safety standards.
- Developed seasonal menu items that enhanced customer satisfaction and dining experience.
- Collaborated with management to optimize kitchen workflow and reduce waste.
Sous Chef
Korean Restaurant
01.2013 - 02.2014
- Implemented inventory control measures to maintain stock levels and minimize costs.
- Ensured compliance with health regulations through regular kitchen inspections and staff training.
- Coordinated with suppliers to source high-quality ingredients for buffet offerings.
- Oversaw daily food production schedules to meet service demands efficiently.
Skills
- Microsoft
- Workday
- Kronos
- Oracle
- UKG
- Hospitality service expertise
- ServSafe certification
- Hiring, training, and development
- Inventory control
- Kitchen operations oversight
- Critical thinking
- Organization and time management
- Decision-making
- Problem resolution
Timeline
Executive Chef
MGM Resorts
08.2021 - 07.2025
PFDS Team Leader
Whole Foods MA
03.2015 - 08.2021
Sous Chef
Japanese Buffet
02.2014 - 03.2015
Sous Chef
Korean Restaurant
01.2013 - 02.2014