Boatemaa Agyemang Duah
The Bronx,NY
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Bj's Wholesale Club
New York, NY
05.2024 - Current
- Scanning and packing of items
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted and balanced cashier drawers.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Verified customer age requirement for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find store items.
Sales Associate
Alive Shopping Mall
Ghana
09.2023 - 01.2024
- Scanning of items
- Making transactions
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
Laboratory Scientist Intern
Boaitey Hospital
Ghana
10.2021 - 01.2022
- Professional sample taking
- Assisting patients to fill forms before laboratory tests
- Running and reading laboratory tests
- Monitored proficiency testing within laboratory environment, handling necessary corrective action.
- Performed microscopic examinations of organs, tissues and organisms.
- Collaborated with other professionals to expand experiment scope and utilize more resources.
- Stored specimens and laboratory equipment in specific locations under correct conditions.
- Entered test data into analysis programs and databases to assess results.
Sales Associate
Domtee Enterprise
Ghana
09.2020 - 12.2020
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Collected payments and provided accurate change.
- Maintained records related to sales for store management.
- Recommended, selected and located merchandise based on customer desires.
Sales Associate
Melcom
Ghana
09.2019 - 12.2020
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Certified Nursing Assistant, Electrocardiography(EKG), Phlebotomy -
ABC Training Center
Bronx, NY10.2024
Undergraduate degree - biomedical science
University of Cape Coast
Ghana08.2023
General science -
Yaa Asantewaa Girls' Senior High School
Ghana06.2019
Skills
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Money handling
- Problem-solving
- Retail store operations
- Contact follow-up
- Sales goals attainment
- Product recommendations
- Upselling
- Exceeds sales goals
- Meeting deadlines
- Sales training
- Sales strategies
- Hospitality and accommodation
Certification
- Basic Life Support(BLS)
- Certified Nursing Assistant
- Electrocardiography(EKG)
- Phlebotomy
- Bsc of Science
- WASSCE
Timeline
Cashier
Bj's Wholesale Club
05.2024 - Current
Sales Associate
Alive Shopping Mall
09.2023 - 01.2024
Laboratory Scientist Intern
Boaitey Hospital
10.2021 - 01.2022
Sales Associate
Domtee Enterprise
09.2020 - 12.2020
Sales Associate
Melcom
09.2019 - 12.2020
Certified Nursing Assistant, Electrocardiography(EKG), Phlebotomy -
ABC Training Center
Undergraduate degree - biomedical science
University of Cape Coast
General science -
Yaa Asantewaa Girls' Senior High School
Similar Profiles
Erin RusawErin Rusaw
Self Checkout Cashier at Bj's Wholesale ClubSelf Checkout Cashier at Bj's Wholesale Club
Taralynn MackinTaralynn Mackin
Front End Manager at BJ's Wholesale ClubFront End Manager at BJ's Wholesale Club
Malonda YoungMalonda Young
Assistant Store Manager at BJ's Wholesale ClubAssistant Store Manager at BJ's Wholesale Club
JORGE GONZALEZJORGE GONZALEZ
Cleaning Crew Member at INTERFLOW SPECIALTY MAINTENANCECleaning Crew Member at INTERFLOW SPECIALTY MAINTENANCE
Adonis MunozAdonis Munoz
Dog Walker at Neighbors Around Where I LiveDog Walker at Neighbors Around Where I Live