Hi, I’m
Bob Ahearn
District Manager
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
years of professional experience
Work History
Lowes Companies Inc.
District Manager
10.2004 - 04.2023
Job overview
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
- Built positive and productive relationships with store and field leadership.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Modeled best practices for sales and customer service.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
The Home Depot Inc
Assistant Store Manager
09.1997 - 10.2004
Job overview
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Mitigated business risks by working closely with staff members and assessing performance.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Created and maintained safe and secure work environments for employees.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
University of MaineOrono, ME
Bachelor of Science from Natural Resources Management
05.1999
Skills
- Staff Management
- Vendor Management
- Organizational Analysis
- Strategic Planning
- Business Planning
- P&L Responsibility
- District Standards
- Operations Management
- Leadership Skills
- Interpersonal Communications
- Recruiting and Hiring
Timeline
District Manager
Lowes Companies Inc.
10.2004 - 04.2023
Assistant Store Manager
The Home Depot Inc
09.1997 - 10.2004
University of Maine
Bachelor of Science from Natural Resources Management
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