Bob Corbett
Whitman,MA
Summary
Dynamic customer service professional with electrical experience and a proven track record at Ryan Family Amusements. Skilled in equipment maintenance and effective communication, I excel in resolving guest issues and ensuring safety protocols. Recognized for promoting high customer satisfaction through teamwork and proactive problem-solving in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Ryan Family Amusements
Hanover, MA
05.2023 - Current
- Perform light mechanical maintenance on arcade machines, troubleshoot issues with the bowling alley, and complete any necessary repairs.
- Clean all machines and inspect for any potential safety hazards.
- Ensure guests adhere to safety protocols, and follow the rules outlined in the appropriate areas prior to participation.
- Collaborate with team members throughout each shift to ensure proper coverage.
- Manage multiple guest requests to redeem points using inventory software.
- Promote high customer satisfaction by resolving problems with knowledgeable, and friendly service.
Usher
Showcase Cinema De Lux
Hanover, MA
10.2022 - 05.2023
- Collected tickets at entrances and exits when required.
- Answered questions from guests about events, venues, times.
- Complied with health and sanitation practices and procedures.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
Education
High School Diploma -
Whitman Hanson Regional High School
Hanson, MA05-2025
Skills
- Electrical experience
- Effective communication
- Equipment maintenance
- Safety protocols
- Team collaboration
- Inventory management
Timeline
Customer Service Associate
Ryan Family Amusements
05.2023 - Current
Usher
Showcase Cinema De Lux
10.2022 - 05.2023
High School Diploma -
Whitman Hanson Regional High School