Bob Frazier

• Applied highly effective selling skills while properly engaging and presenting solutions to customers.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
• Responded to customer requests for products, services and company information.
• Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.

• Established new accounts through cold calling and personal visits to potential customers.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Built strong client rapport to establish diversified network of connections.
• Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

Opened the Orlando market for A1 Truss specializing in truss sales to the production builder

• Established new accounts through cold calling and personal visits to potential customers.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Supervised sales team of [14] people, stepping in to support employees and deliver smooth sales processes for clients.

• Established new accounts through cold calling and personal visits to potential customers.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.