Bob Harris
Jupiter,FL
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
21
21
years of professional experience
Work History
General Manager
Classic Cars Of Palm Beach Gardens
10.2020 - Current
- Responsible for overseeing all aspects of dealership operations, including vehicle inventory acquisition, reconditioning, and marketing.
- Manage day-to-day operations of sales, finance, internet sales, and service departments.
- Work directly with the owner to provide sales forecasts and recommendations for business growth.
- Coordinate hiring and address employee needs to ensure smooth operation of the business.
- Prepare proformas for incremental growth and analyze market trends to inform strategic decision-making.
Corporate General Manager
Offlease Only
02.2013 - 10.2020
- Managed all aspects of operations for four stores: Offlease Orlando, West Palm Beach, Broward, and Miami.
- Provided leadership and guidance to store-level General Managers to assess and enhance store performance.
- Developed and implemented sales and finance strategies to optimize performance across all locations.
- Oversaw sales, finance, fixed operations, and service departments to ensure seamless operations.
- Managed fixed operations and service to ensure repair orders were efficiently processed and priced appropriately.
- Provided training and support to mechanics to ensure compliance with recommended guidelines and standards.
General Sales Manager
Napleton Nissan & KIA
08.2010 - 02.2013
- Oversaw all day-to-day sales operations, including sales and finance departments.
- Provided management training for sales managers, finance managers, and salespeople to enhance team performance.
- Collaborated with the marketing team to develop strategies to reach sales targets and increase brand visibility.
- Conducted weekly meetings to review sales and finance performance and implement necessary adjustments.
- Conducted monthly performance reviews to identify areas for growth and development.
Internet Sales Manager
Central Florida Toyota
01.2003 - 08.2010
- Managed the Internet Sales Department, overseeing all online sales operations.
- Conducted performance reviews, implemented sales training programs, and provided one-on-one coaching to enhance team performance.
- Developed and executed internet marketing strategies to increase online visibility and generate sales leads.
- Analyzed departmental performance metrics to identify areas for improvement and optimize sales processes.
Education
High School Diploma -
Wright City High School
Wright City, MO06.1998
Skills
- Excellent leadership and management skills
- Strong sales and negotiation abilities
- Proficient in internet marketing strategies
- Extensive experience in overseeing finance operations
- Skilled in analyzing market trends
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experienced with CRM (Customer Relationship Management) and DMS (Dealer Management System) systems
Timeline
General Manager
Classic Cars Of Palm Beach Gardens
10.2020 - Current
Corporate General Manager
Offlease Only
02.2013 - 10.2020
General Sales Manager
Napleton Nissan & KIA
08.2010 - 02.2013
Internet Sales Manager
Central Florida Toyota
01.2003 - 08.2010
High School Diploma -
Wright City High School
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