Summary
Overview
Work History
Education
Skills
Certification
Locations
Timeline
Generic

Bob Holley

Orlando,FL

Summary

An experienced organization leader with over 20 years in the IT field. NetApp storage array and OnTap SME. Influencing, leading, and delegating abilities. Ability to initiate/manage cross-functional teams and multi-disciplinary projects. Critical thinking, decision making and problem-solving skills. Planning and organizing – Organizational abilities, Life-cycle management (ITIL). Result oriented: Ability to achieve the target within given time. Excellent Communication skills. Conflict resolution. Adaptability – Efficient under pressure, always meets deadlines.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Storage and Backup SME, NetApp and Veeam

Adaptive Biotechnologies
04.2023 - Current
  • Installed, configured, and monitored new system features based on user needs.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Storage SME - NetApp

Southwest Airline
04.2022 - 04.2023
  • Implemented differentiated instruction techniques to accommodate various learning styles and abilities.
  • Continually pursued professional development opportunities to stay current with educational trends and research, ensuring high-quality instruction.
  • Responsible for the management and maintenance of enterprise storage platforms.
  • Responsible for implementing the enterprise storage infrastructure while ensuring high levels of data quality and availability in accordance with industry and customer standards and practices.
  • Lead Engineering source to migrate all NetApp 7-mode infrastructure to Cluster-Mode. Proficient in 7MTT, WFA, OCSM, OCUM, OCPM.
  • Implementation, configuration and management of NetApp MetroClusters.
  • Remote L3/SME support of the Citadel Investments NetApp infrastructure consisting of over 300 AFF800 nodes, AFF250’s, and FAS9000 series Filers, StorageGrid Webscale Object Storage, CDOT 9.x, CIFS, NFS, SnapMirror, SnapVault, OnCommand Cloud Insights, 20+ petabytes of storage.

Managed Services Technical Lead

ClearBridge for NetApp supporting Citadel Investments
11.2019 - 01.2022
  • Responsible for the management and maintenance of enterprise storage platforms
  • Responsible for implementing the enterprise storage infrastructure while ensuring high levels of data quality and availability in accordance with industry and customer standards and practices
  • Lead Engineering source to migrate all NetApp 7-mode infrastructure to Cluster-Mode
  • Proficient in 7MTT, WFA, OCSM, OCUM, OCPM
  • Implementation, configuration and management of NetApp MetroClusters
  • Remote L3/SME support of the Citadel Investments NetApp infrastructure consisting of over 300 AFF800 nodes, AFF250’s, and FAS9000 series Filers, StorageGrid Webscale Object Storage, CDOT 9.x, CIFS, NFS, SnapMirror, SnapVault, OnCommand Cloud Insights, 20+ petabytes of storage.

NetApp Storage Architect

Walt Disney Company-Disney Technology Support Services
12.2012 - 09.2019
  • Responsible for the design, management and maintenance of enterprise storage platforms
  • Responsible for planning and implementing the enterprise storage infrastructure while ensuring high levels of data quality and availability in accordance with industry and customer standards and practices
  • Onsite L3/SME support of the Walt Disney Company NetApp infrastructure consisting of Multiple FAS3000/6000/8000/8200/AFF700 series Filers, Data OnTap 7-Mode and CDOT 8.x, 9.x, CIFS, NFS, SnapMirror, SnapVault, OnCommand, 5 Data Centers, 100,000 users, 9 petabytes of storage
  • Clients include Disney Parks and Resorts, Disney Consumer Products, ABC News, Disney Studios
  • Lead Engineering source for a project to migrate all NetApp 7-mode infrastructure to Cluster-Mode
  • Proficient in 7MTT, WFA, OCSM, OCUM, OCPM
  • Create scripts to access the OnTap REST API, including connection management, asynchronous request processing, and exception handling
  • Configuration and management of 3 NetApp MetroClusters
  • Configured FlexGroup for the backup Rubrik migrations from the cloud
  • Automated provisioning, managing snapshot copies, thin provisioning, and mirroring
  • Reporting shares and exports on mixed volumes
  • SME on Disney team to evaluate cloud integration of object storage and other applications with focus on EMC ECS and other vendor solutions (SolidFire, Unity).

Director of Infrastructure

CompuPay, Inc.
01.2008 - 12.2012
  • Director of the Network Infrastructure Group consisting of junior and senior-level engineers, administrators, help desk technicians, and support personnel for the largest privately-held payroll/HR company in the U.S
  • Director of the entire LAN and WAN organization consisting of 2 major data centers and 26 remote locations
  • Responsibilities include short and long-term technology planning, capital and operating budget creation, security and vulnerability assessment, and oversight of regulatory compliance
  • In this capacity, designed and led the successful consolidation and migration of the server infrastructure from 250 physical servers to eighteen VMware vSphere 4 servers, generating an ROI of over 400%
  • Designed and developed a comprehensive disaster-recovery strategy to ensure business continuity for the fourth-largest Payroll/HR company in the U.S
  • Perform proactive capacity planning while communicating trends and/or exceptions to Senior Management
  • Provide technical leadership and direction to help establish vision, strategy and roadmaps for the evolution of enterprise storage, backup and business continuity/disaster recovery
  • Develop and maintain product roadmaps for all I.T
  • Infrastructure technologies
  • Work closely the Applications Development Team to understand business needs/requirements and help develop the storage architecture to meet the business objectives
  • Identify storage and backup performance issues and assist in the development of tools and procedures for better system management
  • Assist in the design and build of storage and backup/recovery infrastructure
  • Monitor and troubleshoot production environments
  • Responsible for mentoring and developing other members of the team
  • Responsible for maintaining accurate documentation and records for the storage and backup infrastructure, including ITIL standards and practices
  • Prepare performance tuning analysis, capacity planning, workload modeling, and forecasting.

Senior Architect - Network Storage and Server Engineer/Project Lead

The Virginian-Pilot Media Companies
01.1997 - 01.2008
  • Directed a team of technical personnel from the Landmark Publishing Group business units to address Tier 1 and Tier 2 escalation of technical support, maintenance, and policy guidance for the server, storage, and active-directory infrastructure
  • Senior Server/Storage Systems Engineer and Active Directory Architect for three large metropolitan daily newspapers and approximately 25 related media companies
  • Duties include Tier 3 management of an enterprise network of approximately 120 Windows NT/2000/2003 Servers, HP-UX/Solaris/Linux/AIX Servers, VMWare ESX Servers (including Virtual Infrastructure Manager), and Sun Enterprise Clusters
  • Engineering design, architecture, and Tier 3 support for the Enterprise SAN infrastructure including multiple storage arrays, Network Appliance filers and NearStore arrays, Cisco MDS-9216 fiber-channel switches (including FCIP), and disaster-recovery solutions using SnapMirror technology
  • Project and Technical Lead for planning and migration of the Virginian-Pilot, Greensboro News-Record, and Roanoke Times existing Exchange 5.5 organizations to Exchange 2003
  • Implementation included multiple Exchange 2003 mailbox servers and Front-End servers to host external web mail access through Outlook Web Access (OWA) for approximately 2200 users
  • Developed and maintained policy-lifecycle standards and guidelines for the server and storage infrastructure
  • Member of the Senior Engineering Team responsible for architectural design and implementation, including project management, of all major technology initiatives
  • Project Manager on major technology projects within the Landmark Publishing Group including planning, budget creation and management, personnel management, risk mitigation, establishing timelines and priorities, and managing inter-departmental communications
  • Member of a Core-Team which implemented a new Front-End Publishing system running on Sun Microsystems Sun Fire 6800, V490, V440, Sun Fire T2000, and Enterprise 5500, 3500, 450 servers in a high-availability clustered environment
  • Responsible for design, implementation, and Tier 3 support of a multi-domain Windows 2000/2003 Active Directory Forest involving the Virginian-Pilot, the Roanoke Times, and the Greensboro News & Record
  • Technical lead on a core team which implemented a company-wide Intranet
  • Lead Engineer for planning, implementation and support of an enterprise-level backup solution on the EMC/Legato Networker software suite using multiple remote autochangers and O/S platforms
  • Project and Technical Lead for the implementation of NetIQ AppManager Suite throughout the Virginian-Pilot server infrastructure
  • Selected by the Publisher as a member of the Virginian-Pilot “Leveraging Difference” Advisory Council, formed to provide advice, counsel and analysis to Management regarding the direction and effectiveness of a Landmark-wide Leveraging Difference initiative.

Education

Master’s in Information Technology (Networking and System Administration) -

Charles Sturt University

University of Richmond
Richmond, VA

East Tennessee State University
Johnson City, TN

Landmark Managers Course, School of Business Administration

College of William and Mary
Williamsburg, VA

Skills

  • Cloud Architect
  • Certified NetApp Professional
  • SAN Architect
  • Disaster-Recovery Specialist
  • SnapMirror
  • SnapManager
  • Provisioning (Volumes, Aggregates, Qtrees)
  • Cluster-Mode (CDOT)
  • FlexGroup/Flex cache
  • 7-Mode
  • Cisco NX3232C cluster switches
  • MDS Fibre-Channel Switches
  • EMC Data Domain Storage Arrays
  • EMC Networker Enterprise Backup
  • VMware vSphere 4/5
  • VMware Site Recovery Manager (SRM)
  • Linux (RedHat, SuSE, Debian)
  • Solaris
  • AIX
  • Cisco IOS
  • Windows/Exchange
  • Active Directory
  • OnCommand AIQUM
  • Cloud Insights
  • System Manager (OCSM)
  • 7MTT
  • PowerShell
  • Storagegrid 116
  • CloudOntap
  • BlueXP
  • PowerShell/Python scripting

Certification

  • NetApp Certified Data Management Administrator – 7 Mode/C-Mode (NCDA)
  • Network Appliance Certified Solutions Architect-SAN (NCSA-SAN)
  • Network Appliance Certified Storage Associate (NACA)
  • Network Appliance Certified Storage Professional-HA (NACP)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Systems Administrator – Messaging (Exchange Server)

Locations

  • Seattle, Seattle, WA
  • Orlando, Orlando, FL
  • Miramar, Miramar, FL
  • Norfolk, Norfolk, VA
  • Richmond, Richmond, VA
  • Johnson City, Johnson City, TN
  • Williamsburg, Williamsburg, VA

Timeline

Storage and Backup SME, NetApp and Veeam

Adaptive Biotechnologies
04.2023 - Current

Storage SME - NetApp

Southwest Airline
04.2022 - 04.2023

Managed Services Technical Lead

ClearBridge for NetApp supporting Citadel Investments
11.2019 - 01.2022

NetApp Storage Architect

Walt Disney Company-Disney Technology Support Services
12.2012 - 09.2019

Director of Infrastructure

CompuPay, Inc.
01.2008 - 12.2012

Senior Architect - Network Storage and Server Engineer/Project Lead

The Virginian-Pilot Media Companies
01.1997 - 01.2008

University of Richmond

East Tennessee State University

Landmark Managers Course, School of Business Administration

College of William and Mary

Master’s in Information Technology (Networking and System Administration) -

Charles Sturt University

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Bob Holley