Bob Porter
Napa,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects with a high degree of accuracy.
Overview
47
47
years of professional experience
Work History
Wine Educator
Chimney Rock Winery
06.2023 - Current
- Conduct wine tasting experience
- Engaged in friendly conversation with customer to better uncover preferences of wine.
- Educated guests about the wine club and the advantages of becoming a member.
- End of day closing procedures and balancing inventory.
Jewelry Sales Associate & Designer
Napa Valley Jewelers
01.2020 - 06.2023
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
Wine Educator
Flora Springs Winery
07.2017 - 01.2020
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend wines.
- Led tours and wine tastings at the winery and tasting room
Jewelry Sales Associate & Personal Designer
Napa Valley Jewelers
07.2010 - 06.2017
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
- Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
- Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
Financial Advisor
Dean Witter And Napa Wealth Management
01.1996 - 06.2010
- Presented financial plans and investment recommendations to clients.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Manager
Friedman's Jewelers & Zales Jewelers
12.1984 - 01.1996
- Responsible for store exceeding sales goals, profit margin and making sure inventory is correct.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
Player & Coach
Atlanta Braves Baseball Organization
06.1977 - 09.1984
Skills
- Organization and eye for detail
- Teamwork and communication with co-workers and owners
- Building confidence with customers
- Consistent follow up with all duties
Timeline
Wine Educator
Chimney Rock Winery
06.2023 - Current
Jewelry Sales Associate & Designer
Napa Valley Jewelers
01.2020 - 06.2023
Wine Educator
Flora Springs Winery
07.2017 - 01.2020
Jewelry Sales Associate & Personal Designer
Napa Valley Jewelers
07.2010 - 06.2017
Financial Advisor
Dean Witter And Napa Wealth Management
01.1996 - 06.2010
Manager
Friedman's Jewelers & Zales Jewelers
12.1984 - 01.1996
Player & Coach
Atlanta Braves Baseball Organization
06.1977 - 09.1984
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