ROBERT Rosenbaum
VENICE
Summary
Dynamic professional with experience as an Emergency Care Ambassador at Sarasota Memorial Hospital, adept at fostering patient trust and comfort. Skilled in medical terminology and data entry, I excel in delivering exceptional service while maintaining confidentiality. Proven ability to build relationships and negotiate effectively, contributing to a positive healthcare environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Emergency Care Ambassador
Sarasota Memorial Hospital
09.2023 - Current
- Provided emotional support to patients, fostering trust, understanding, and empowerment throughout their care journey.
- Conducted regular rounds to check on patients, ensuring their comfort and addressing any concerns or needs that arose.
- Maintained confidentiality of sensitive personal information following HIPAA guidelines strictly while managing records both physically and digitally.
- Contributed to a positive atmosphere within the healthcare facility by maintaining a professional demeanor and engaging with patients respectfully.
Sales Agent
My Florida Dreams
11.2019 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Sales and Procurement
East Coast Seafood
10.2000 - 01.2018
Education
Firefighter
Hancock County Fire Academy
Ellsworth, ME01-2005
Associate of Science - Veterinary Science
SUNY Farmingdale
Farmingdale, NY05-1983
Skills
- Professionalism and ethics
- Medical terminology
- Health promotion
- Data entry proficiency
Certification
- Interior Firefighter
Timeline
Emergency Care Ambassador
Sarasota Memorial Hospital
09.2023 - Current
Sales Agent
My Florida Dreams
11.2019 - Current
Sales and Procurement
East Coast Seafood
10.2000 - 01.2018
Firefighter
Hancock County Fire Academy
Associate of Science - Veterinary Science
SUNY Farmingdale
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