Summary
Overview
Work History
Education
Skills
Timeline
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Bobbi Blake

Columbus,OH

Summary

Versatile Professional with a broad range of experience across multiple industries, including customer service, administrative support, and [any other industries]. Adept at adapting to new environments and quickly learning new skills, with a proven ability to thrive in both team-oriented and independent roles. Strong communicator with excellent problem-solving, organizational, and multitasking abilities. Committed to delivering high-quality work and contributing to team success by leveraging a diverse skill set to meet company goals. Known for being reliable, resourceful, and able to effectively manage various tasks and projects simultaneously.

Overview

8
8
years of professional experience

Work History

Wax Specialist

European Wax Center
08.2024 - Current

Skilled esthetician with a comprehensive background in waxing services, retail sales, and client reception. Adept at delivering high-quality hair removal treatments while enhancing the customer experience through expert product recommendations and efficient front desk management.

  • Waxing Services: Perform a wide range of waxing services, including eyebrow shaping, full-body, and Brazilian waxes, using both hard and soft wax techniques to ensure comfort and satisfaction.
  • Customer Service: Provide exceptional client care, ensuring clients feel at ease throughout the service, conducting thorough consultations, and advising on proper aftercare for optimal results.
  • Retail Sales: Recommend and sell skincare products and waxing aftercare solutions, consistently meeting or exceeding sales targets. Educate clients on product benefits to enhance their post-treatment experience.
  • Reception & Scheduling: Manage front desk responsibilities including answering phone calls, scheduling appointments, handling client inquiries, and managing walk-ins efficiently. Maintain an organized and welcoming reception area.
  • Inventory Management: Monitor and replenish product stock, ensuring all necessary items are available for both services and retail sales. Track sales and restocking needs to keep inventory levels accurate.
  • Hygiene & Sanitation: Ensure a clean, sterile work environment by following strict sanitation protocols and maintaining hygiene standards in both treatment rooms and the retail area.

Warehouse Worker

UPS
09.2022 - 08.2024

Warehouse Associate | Inventory Specialist

Detail-oriented and reliable warehouse associate with experience in inventory management, order fulfillment, and ensuring the smooth operation of warehouse activities. Proven ability to handle large volumes of goods efficiently while maintaining accurate stock records and supporting team productivity.

  • Inventory Management: Track, organize, and update inventory records using warehouse management systems (WMS) and barcode scanners to ensure accuracy in stock levels and reduce discrepancies.
  • Receiving & Shipping: Assist with receiving incoming shipments, verify product quantities, inspect for damage, and ensure correct labeling. Process outgoing orders, ensuring timely and accurate shipping.
  • Order Fulfillment: Pick and pack orders for shipment, ensuring accuracy and quality control before dispatch. Process returns and restock merchandise as needed.
  • Stock Organization: Maintain an organized warehouse by sorting, categorizing, and labeling products to optimize space and facilitate easy access.
  • Quality Control: Conduct regular inventory checks, cycle counts, and audits to identify and address discrepancies in stock and minimize errors.
  • Safety & Compliance: Adhere to safety protocols, use proper lifting techniques, and ensure all equipment is in working order to maintain a safe and efficient work environment.
  • Team Collaboration: Work closely with other warehouse team members and departments to ensure smooth operations and meet daily production and shipping goals.

Receptionist/Youth Coordinator

Gladden Community Center
08.2019 - 05.2023

Receptionist | Youth Lead

Motivated and customer-focused professional with experience in administrative support and youth program leadership. Skilled in managing front desk operations, handling client inquiries, and leading activities that engage and empower young people. Strong communicator with a commitment to fostering positive relationships with both clients and youth participants.

  • Receptionist Responsibilities:
  • Greet and assist clients, visitors, and staff in a professional and friendly manner, ensuring an organized and welcoming front desk environment.
  • Manage phone lines, schedule appointments, and handle client inquiries both in-person and via email, ensuring timely responses and efficient communication.
  • Process administrative tasks such as filing, data entry, and maintaining client records while ensuring confidentiality and accuracy.
  • Handle incoming mail, packages, and deliveries, and coordinate with internal departments for any related tasks.
  • Maintain office supplies and ensure the reception area is clean, organized, and stocked for daily operations.
  • Youth Coordinator Responsibilities:
  • Plan, organize, and lead engaging activities and programs for youth, promoting personal growth, teamwork, and positive behavior.
  • Supervise and mentor youth participants, providing guidance, support, and conflict resolution as needed.
  • Create a safe, inclusive, and encouraging environment for all youth participants, ensuring adherence to safety protocols and policies.
  • Collaborate with other staff members to develop and implement youth-focused events, workshops, and community outreach initiatives.
  • Communicate with parents and guardians to provide updates on activities and any important developments regarding their child's participation.

Military Police Officer

US Army
03.2017 - 03.2020

Dedicated and disciplined Military Police Officer with extensive experience in law enforcement, security operations, and crisis management. Skilled in maintaining order, ensuring safety, and enforcing military laws and regulations while demonstrating leadership, teamwork, and integrity in high-pressure environments.

  • Law Enforcement & Security: Enforce military laws, regulations, and directives to maintain security and order on military installations, in addition to providing protection for personnel, property, and classified materials.
  • Patrol & Surveillance: Conduct regular patrols of military bases, facilities, and surrounding areas to monitor security, deter criminal activity, and respond to potential security breaches or incidents.
  • Crisis & Incident Management: Respond to emergencies, including accidents, altercations, and security threats, utilizing conflict resolution, tactical skills, and de-escalation techniques to manage situations effectively and safely.
  • Investigations & Reports: Conduct preliminary investigations into incidents, gather evidence, and prepare detailed reports for senior military leadership or law enforcement agencies as needed.
  • Traffic & Access Control: Enforce traffic laws on base, issue citations, and manage vehicle access points, ensuring the safety of personnel and smooth operational flow.
  • Collaboration & Teamwork: Work closely with military personnel, local law enforcement, and other agencies to coordinate security efforts and ensure comprehensive threat management.
  • Training & Leadership: Lead and mentor junior officers, providing training in military law, safety protocols, and tactical operations to enhance team readiness and performance

Education

Licensed Esthetician -

Mason Anthony School of Cosmetology
Powell, OH
2023

High School Diploma -

West Highschool
Columbus, OH
2018

Skills

    Communication Skills

    Verbal Communication

    Written Communication

    Active Listening

    Presentation Skills

    Customer Service

    Conflict Resolution

    Negotiation

    Interpersonal Skills

    Organizational Skills

    Time Management

    Multitasking

    Project Management

    Scheduling

    Event Planning

    File Management

    Attention to Detail

    Prioritization

    Technical Skills

    Microsoft Office Suite (Word, Excel, PowerPoint)

    Google Workspace (Docs, Sheets, Drive)

    Customer Relationship

    Inventory Management Software

    Leadership & Management Skills

    Team Leadership

    Staff Training &

    Development

    Delegation

    Motivational Skills

    Strategic Planning

    Conflict Management

    Decision Making

    Problem-Solving & Critical Thinking

    Analytical Thinking

    Troubleshooting

    Process Improvement

    Decision-Making

    Creative Thinking

    Resource Management

    Customer Service Skills

    Client Relationship Building

    Conflict Resolution

    Active Listening

    Empathy & Patience

    Product Knowledge

    Sales & Upselling

    Handling Complaints

    Post-Sales Support

    Sales

    Upselling

    Selling retail

    Staying up to date on promotional offers

    Soft Skills

    Adaptability

    Emotional Intelligence

    Patience

    Teamwork

    Work Ethic

    Dependability

    Accountability

    Stress Management

    Administrative Skills

    Office Management

    Record Keeping

    Document Preparation

    Scheduling and Appointment Setting

    Filing Systems

    Data Entry

    Security & Safety Skills

    Crisis Management

    First Aid/CPR

    Conflict De-escalation

    Security Protocols

    Safety Compliance

Timeline

Wax Specialist

European Wax Center
08.2024 - Current

Warehouse Worker

UPS
09.2022 - 08.2024

Receptionist/Youth Coordinator

Gladden Community Center
08.2019 - 05.2023

Military Police Officer

US Army
03.2017 - 03.2020

Licensed Esthetician -

Mason Anthony School of Cosmetology

High School Diploma -

West Highschool
Bobbi Blake