
Results-driven Risk Management Program Analyst with extensive claims handling experience. Known for strong attention to detail, effective communication, and problem-solving abilities, contributing to improved compliance and operational efficiency.
Adjust property damage claims and bodily injury claims. These are tort claims. Settle claims prior to litigation and after litigation to include mediations. Communicate with claimant's, defense attorneys and plaintiff attorneys. All phases of claims handling.
Analyzed risk management processes to enhance operational efficiency and compliance.
Analyzed insurance market trends to support regulatory compliance and policy development.
Reviewed claims data to identify discrepancies and ensure accurate reporting for stakeholders.
Assisted in the evaluation of insurer financial stability through comprehensive risk assessments.
Developed analytical reports that informed decision-making processes within the regulatory framework.
Reviewed Notice of Investigations sent from consumer services that could not be resolved through that department. Communication with consumer, insurance carriers and agents. Send letters of guidance to agents and carrier's when there are violations to F.S. 627. Review consent orders in other states where companies have been fined for violations for comparison of violation in Florida. Exam companies yearly.
Analyzed insurance product filings to ensure compliance with state regulations.
Collaborated with cross-functional teams to evaluate and streamline review processes.
Conducted comprehensive data analysis to identify trends in insurance products.
Developed detailed reports outlining findings and recommendations for regulatory improvements.
Reviewed complex insurance policy language for clarity and compliance requirements.
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Multitasking
Effective communication
Adaptability and flexibility
Decision-making
I have over 30 years of experience in the insurance industry in a several areas such as writing policies, workers comp claims, tort claims, auto claims, investigation product review and investigations
All lines adjuster's license in the state of Fl