Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bobbi Goltz

Pawnee City,NE

Summary

Dynamic Center Store Manager at Casey's General Store with a proven track record in employee training and customer service excellence. Enhanced team collaboration and morale, leading to improved operational efficiency. Skilled in problem-solving and time management, I foster a positive work environment that drives performance and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Center Store Manager

Casey's General Store
Pawnee City, NE
04.2025 - Current
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Mentored new employees on company policies, procedures, and best practices to ensure a well-trained workforce.
  • Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.
  • Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.

Janitor

Heartland Cleaners
Pawnee City, NE
10.2024 - 04.2025

Clean hospital and clinic daily.

  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Responded quickly to urgent maintenance requests from building occupants or management staff members.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.

Dietary Assistant Assostant

Premier Estates of Pawnee City
05.2024 - 10.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional de
  • Increased overall kitchen productivity by assisting with food preparation tasks such as chopping vegetables, assembling plates, and serving meals during peak hours.
  • Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
  • Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
  • Demonstrated strong attention to detail while completing daily tasks such as taking accurate meal orders from nurses or directly from patients when necessary.
  • Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing customized meal plans according to dietary needs and restrictions.
  • Enhanced patient comfort during mealtimes by setting up dining areas with appropriate tableware and assisting patients with limited mobility when needed.
  • Promoted a positive dining experience for patients through attentive service, timely delivery of meals, and genuine interactions.
  • Maintained high standards of personal hygiene to minimize risk of cross-contamination while preparing meals for immunocompromised patients.
  • Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
  • Contributed to a reduction in meal delivery errors by double-checking orders and coordinating with nursing staff for accurate information.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.

Daycare Provider

Sweet Seconds Home Daycare
05.2022 - 03.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Increased student participation by implementing creative and interactive learning activities.
  • Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
  • Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
  • Organized small groups of children while transitioning to and from outdoor play.
  • Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
  • Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
  • Implemented hands-on learning experiences to reinforce key concepts and improve retention rates among students.
  • Evaluated student performance through formative assessments, allowing for timely feedback and targeted interventions as needed.
  • Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter.

Second Assistant Manager

Casey's General Store
08.2018 - 03.2020
  • Monitored consumer trends to identify opportunities for introducing new products or adjusting existing offerings accordingly.
  • Contributed to a positive store culture by actively participating in staff meetings, sharing ideas and best practices, and providing support for colleagues as needed.
  • Spearheaded initiatives aimed at reducing operational expenses without compromising quality or customer satisfaction levels.
  • Analyzed sales data regularly to identify patterns and adjust strategies as needed in response to market changes or seasonal fluctuations.

Education

None, Dropped Out. - Cosmetology

Joseph's College of Beauty
Beatrice, NE

Diploma -

Falls City Sacred Heart
Falls City, NE
05.2008

Skills

  • Shelf stocking
  • Employee training
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Customer service management
  • Customer relations
  • Staff training/development
  • Task prioritization
  • Employee motivation
  • Self motivation

Certification

CPR and First Aid (AED) training.

Timeline

Center Store Manager

Casey's General Store
04.2025 - Current

Janitor

Heartland Cleaners
10.2024 - 04.2025

Dietary Assistant Assostant

Premier Estates of Pawnee City
05.2024 - 10.2024

Daycare Provider

Sweet Seconds Home Daycare
05.2022 - 03.2024

Second Assistant Manager

Casey's General Store
08.2018 - 03.2020

None, Dropped Out. - Cosmetology

Joseph's College of Beauty

Diploma -

Falls City Sacred Heart
Bobbi Goltz