Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bobbi Kelly

South Pasadena,CA

Summary

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Research Assistant

SDSU Research
08.2024 - Current
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.

Desk Assistant

SDSU REO
08.2024 - Current
  • Greeted residents in with friendliness and professionalism.
  • Completed daily logs for management review.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Managed incoming calls and directed them to appropriate departments for timely resolutions.

Mental Health Aide

KAPPA DELTA
01.2024 - Current
  • Utilized active listening skills to build support with the chapter, creating an atmosphere of trust and understanding.
  • Strengthened communication skills through regular interactions with many women.
  • Demonstrated cultural sensitivity when engaging with diverse populations fostering a welcoming chapter.
  • Self-motivated, with a strong sense of personal responsibility.

Barista

COFFE BEAN AND TEA LEAF
06.2022 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety..
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Neuroscience

San Diego State University
San Diego, CA

Neuroscience

University of California, Los Angeles
Los Angeles, CA

Skills

  • Reliable memory retention
  • Friendly and outgoing
  • Attention to detail
  • Customer service
  • Teamwork and collaboration
  • Innovative thinking
  • Problem identification
  • Creative solutions

Accomplishments

3.9 GPA

Deans List all 4 semesters at SDSU

Certification

  • Certified in CPR

Timeline

Research Assistant

SDSU Research
08.2024 - Current

Desk Assistant

SDSU REO
08.2024 - Current

Mental Health Aide

KAPPA DELTA
01.2024 - Current

Barista

COFFE BEAN AND TEA LEAF
06.2022 - 08.2024

Neuroscience

San Diego State University

Neuroscience

University of California, Los Angeles

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Bobbi Kelly