- Health and Fitness
Bobbi Mulvihill
Student/ Biology Lab Tech.
Lancaster,CA
Summary
Enthusiastic and service oriented, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and training in interpersonal communications. Motivated to learn, grow and excel as a Flight Attendant.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certification
1
1
Language
Work History
Biology Laboratory Technician
Antelope Valley College
Lancaster, CA
08.2021 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately..
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Customer Sales and Service Expert
Michael’s Craft Store
Lancaster, CA
07.2020 - 07.2021
- Facilitated inter-departmental communication to effectively provide customer support.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Guest Relations Specialist
Holiday Inn Express Hotel
Lancaster, CA
03.2020 - 07.2020
- Engaged guests through upbeat conversation and personalized service while attentively handling guest needs and concerns.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Offered personalized assistance to children, elderly and customers with special needs.
Education
Biology And Liberal Arts in Maths And Sciences
Antelope Valley College
Lancaster, CA 08.2020 - Current
Communications
Haskell Indian Nations University
Lawrence, KS 01.2018 - 05.2019
Byron Nelson High School
Trophy Club, TX 08.2014 - 05.2017
Communications
University of North Texas
Denton, TX 08.2017 - 12.2017
Skills
- Cleanliness and sanitation
Certification
- Certified Search and Rescue Scuba Diver, PADI
Interests
- Outdoor Sports
Timeline
Biology Laboratory Technician
Antelope Valley College
08.2021 - Current
- Certified Search and Rescue Scuba Diver, PADI
01-2021
Biology And Liberal Arts in Maths And Sciences
Antelope Valley College
08.2020 - Current
Customer Sales and Service Expert
Michael’s Craft Store
07.2020 - 07.2021
Guest Relations Specialist
Holiday Inn Express Hotel
03.2020 - 07.2020
Communications
Haskell Indian Nations University
01.2018 - 05.2019
Communications
University of North Texas
08.2017 - 12.2017
Byron Nelson High School
08.2014 - 05.2017
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