Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbi Newman

Charlotte,MI

Summary

Passionate people driven leader with dedication to partnering with coworkers to promote an engaged, empowering work culture to drive sales and productivity. Documented strengths in creativity, results, and long lasting business relationships in dynamic, fast-paced settings.

Overview

18
18
years of professional experience

Work History

Manager

Outback Steakhouse
03.2021 - Current

Salary Manager in charge of overseeing any and all day to day operations such as closing, opening, ordering, invoices, payroll, hiring, training, prepping, cooking and guest satisfaction


Top EZ Catering in Market- present


Senior Manager/Proprietor duties- Jan/present


Increased sales and lower food costs and comps- 2022/present


Continually increasing Google and guest satisfaction reviews


Top in hiring and retaining employees- 2021/present


Front of House, Kitchen Manager and Flex Manager experience


Key-Shift Manager

Outback Steakhouse
03.2018 - 03.2021

Shift Manager responsible for guest satisfaction, employee productivity, food quality and timeliness,and all operations Foh


Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team

Bank Teller

Independent Bank
03.2017 - 03.2018

Lead ATM teller in charge of balancing funds, day to day cash handling, financial problem solving, and overall customer care


Bartender/ Server/To-Go Specialist

Outback Steakhouse
01.2012 - 03.2018

Created a memorable dining experience to make each guests day better through tailored and professional service


Closed/opened the bar, cleaning, training, creating a fun environment with fast cocktails and service with a smile


Increased profitability by making profound connections with guests to turn them into returning regular customers


A No Rules Just Right attitude! Going above and beyond for each guest


Skilled in upselling and knowledgeable with all menu items


Duties included running food, cleaning, prepping, stocking, managing three table section and/or entire bar


Togo duties included over the phone order taking, prepping, stocking and organizing large orders for pickup or delivery









Server/Togo Specialist

Applebees
06.2009 - 12.2011

Expertly managed multiple tables and togo orders at the same time all while giving great customer service to guests


Maintained a clean and organized work environment for efficiency


Increased sales with upselling menu items and growing customer relationships

Server/To-Go Specialist

Eaton Pub And Grille
06.2007 - 06.2009

In charge of delivering a great dining experience to each and every guest. Responsible for answering calls, preparing togo orders, cash handling, prepping and cooking when necessary


Worked with Posi system to place orders and manage bills




Host/Togo Specialist

Riedy's Pizza
12.2005 - 06.2007

In charge of the first and last impression and making an impact on every guest that walks in the door


Responsibilities included managing large parties and problem solving using a seating chart, Phone interactions, cash handling and order taking


Education

Bachelor of Arts - Communication / Film, Video, Media Study

Western Michigan University
Kalamazoo, MI
2012

Skills

Communication Skills

18years of Customer Service

5 years Management

Sales and Marketing

Inventory and ordering

Acting/Filming experience

Food safety

Cooking

Conflict Management

Serving/Bartending/To-go Knowledge

Catering

Labor and food cost control

Timeline

Manager

Outback Steakhouse
03.2021 - Current

Key-Shift Manager

Outback Steakhouse
03.2018 - 03.2021

Bank Teller

Independent Bank
03.2017 - 03.2018

Bartender/ Server/To-Go Specialist

Outback Steakhouse
01.2012 - 03.2018

Server/Togo Specialist

Applebees
06.2009 - 12.2011

Server/To-Go Specialist

Eaton Pub And Grille
06.2007 - 06.2009

Host/Togo Specialist

Riedy's Pizza
12.2005 - 06.2007

Bachelor of Arts - Communication / Film, Video, Media Study

Western Michigan University
Bobbi Newman