Bobbi Parrish

• Reconciled daily sales receipts against cash drawer for accuracy.
• Enforced safety regulations within the store environment to protect both employees and customers.
• Managed key holder responsibilities such as opening and closing the store, setting alarms.
• Adhered to all local laws governing retail operations including security requirements.
• Ensured compliance with all company policies and procedures.
• Tracked stock movement to ensure availability of merchandise for customers.
• Identified potential shoplifters through observation of suspicious behavior or activities.
• Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
• Performed daily banking duties such as deposits and withdrawals of funds from registers.
• Inspected physical condition of store premises to identify any maintenance issues.
• Provided customer service including cashiering, merchandising and restocking shelves.
• Conducted regular audits on store supplies to maintain adequate inventory levels.
• Supervised employees by providing direction on tasks and expectations regarding customer service standards.
• Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
• Replenished merchandise displays throughout the store as needed.
• Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
• Organized backroom storage areas to maximize efficiency of space utilization.
• Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
• Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
• Developed schedules for associates based on needs of the business.
• Monitored employee performance to ensure adherence to company policies and procedures.
• Ensured store was opened and closed in a timely manner according to company policies.
• Verified accuracy of register tills at beginning and end of shift.
• Assisted customers with product selection and resolving complaints.
• Collaborated with management to determine key tasks and delegate to staff members.
• Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
• Developed extensive product knowledge, growing revenue, and building consumer base.
• Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
• Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
• Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
• Partnered with store leadership team to learn and understand management processes and reports.
• Protected store assets by assisting with audits, routine cycle counts and physical inventory.
• Supervised bank deposits and security procedures to support store opening and closing.
• Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
• Handled customer inquiries and complaints with professionalism and patience.
• Assisted in general housekeeping to maintain store image.
• Facilitated and developed lasting relationships with clients to increase client retention.

• Collaborated with marketing teams to implement new features on websites.
• Coordinated with back-end developers to ensure proper functioning of front end applications.
• Identified areas for improvement in user interface design.
• Evaluated customer feedbacks and identified areas for improvement in product design.
• Resolved technical issues related to the front end development process.
• Analyzed performance metrics to optimize website usability.
• Developed strategies to improve customer satisfaction and loyalty.
• Managed release schedules and ensured timely delivery of projects.
• Optimized existing codebase for better performance and scalability.
• Trained and managed a team of 20 front-end developers.
• Developed and implemented strategies to improve customer experience.
• Managed customer complaints and rectified issues to complete satisfaction.
• Created and optimized employee schedules for shift coverage.
• Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
• Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
• Evaluated financial reports and trend forecasts.
• Collaborated with security staff and law enforcement on shoplifting and vandalism response.
• Created and directed robust training and mentoring strategies.
• Managed cash flow of store, including cashier operations, bookkeeping, and security.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Put together schedule for floor staff according to skill sets and coverage needs.
• Oversaw shelf inventory and customer-focused loss prevention strategies.
• Reviewed employee performance and determined areas in need of improvement.
• Conducted transactions, confirming patient information, and processing according to standard protocol.
• Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Cultivated strong customer relations and developed effective customer service standards.
• Welcomed large volume of guests and improved overall customer service.
• Maintained important files, running reports and delivering updates on occupancy and revenue.
• Monitored cash drawers in checkouts to verify adequate cash supply.
• Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
• Promoted store loyalty program to increase customer engagement and drive consistent sales.
• Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
• Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Connected with customers to provide assistance and collect feedback to optimize operations.
• Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
• Taught junior employees proactive strategies to meet operational and sales goals.
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Organized and updated schedules to optimize coverage for expected customer demands.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Led employee performance evaluations and rewarded top performers to retain quality personnel.
• Recruited and trained new employees to meet job requirements.

• Organized team meetings to discuss progress and challenges.
• Implemented new processes and procedures as needed.
• Promoted a culture of collaboration within the team.
• Resolved conflicts between team members quickly and effectively.
• Developed strategies to increase productivity and efficiency of the team.
• Ensured compliance with company policies and regulations.
• Recruited, trained, and supervised new staff members.
• Provided guidance, coaching, and feedback to team members.
• Ensured that deadlines were met by setting realistic goals.
• Assigned and monitored daily tasks for team members.
• Identified areas where teams could improve their skillset.
• Monitored customer service standards across the organization.
• Created and maintained a positive work environment for employees.
• Collaborated with other departments to ensure smooth operations.
• Developed strategies to motivate employees in achieving goals.
• Maintained records of employee performance reviews.
• Initiated training sessions and coached employees to develop effective staff.
• Delegated work assignments and prioritized tasks.
• Oversaw daily workloads and workflow for smooth operations.
• Motivated team members to consistently achieve or exceed performance expectations.
• Developed and executed training programs to enhance team skills and knowledge, leading to an increase in efficiency.

• Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
• Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
• Welcomed guests and asked open-ended questions to best determine which products would meet needs.
• Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
• Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
• Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
• Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
• Detailed product features for customers to provide information for best decisions based on personal needs.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Greeted customers to determine wants or needs.
• Described merchandise and explained use, operation and care.
• Answered store and merchandise questions and led customers to wanted items.
• Recommended merchandise to customers based on needs and preferences.
• Exchanged merchandise for customers and accepted returns.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
• Met budget targets by controlling expenses and eliminating wasteful behaviors.
• Hired, trained and managed team of 30 associates, including evaluating performance and enforcing disciplinary actions.
• Delegated work to employees based on shift requirements, individual strengths and unique training.
• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
• Secured store perimeter and enforced procedures to minimize losses and protect store assets.
• Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Assessed, optimized and elevated operations to target current and expected demands.
• Increased profits 100% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
• Processed shipments and maintained stock shelf organization.
• Minimized financial discrepancies by accurately controlling monthly operations budget.
• Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
• Updated store pricing, signage and merchandising based on current promotions.
• Oversaw inventory management with cycle counts, audits and shrinkage control.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Contributed to merchandising ideas at team sales meetings.
• Trained all new assistant managers and RSM's on store security, monetary procedures and customer service expectations.
• Trained OVER 30-person staff to deliver outstanding customer service and assistance.
• Trained and mentored associates to teach daily tasks and procedures.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Monitored employee performance and identified performance gaps for corrective action.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Updated and maintained store signage and displays.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Preserved product quality by maintaining stockrooms and disposing of damaged items.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Provided onsite training.
Successfully led key projects which resulted in [positive outcome].
Monitored multiple databases to keep track of all company inventory.

• Troubleshot customer devices and diagnosed malfunctions.
• Made targeted product and service recommendations based on customer needs.
• Resolved customer account and billing problems.
• Supported senior leadership in project completion, issue resolution, budget development and schedule management.
• Performed updates, installed new components and set up programs.
• Strengthened workflow process by effectively recruiting and training employees to ensure optimal productivity.
• Set up appointments for additional support.

Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Disciplined children and recommended other measures to correct behavior. Carefully monitored children's play activities. Offered detailed daily reports that outlined each child’s activities. Incorporated music and art activities to encourage creativity and expression. Maintained daily records of activities, behaviors, meals and naps. Carefully identified warning signs of emotional and developmental problems in children. Escorted children on outings and trips to local parks and zoos. Created and implemented a developmentally appropriate curriculum.

• Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Conducted reading classes for children to build foundational knowledge.
• Recorded child behavior, food and medication information for supervisors.
• Observed behavioral issues to alert parents or guardians.
• Employed positive guidance strategies to encourage children and improve behavior.
• Observed and monitored children to identify developmental strengths and target enrichment activities.
• Supervised and cared for children ages [2] to [10].
• Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
• Sanitized toys and tables to maintain clean, safe environment.
• Instructed children on good sanitary habits when washing hands, using bathroom or eating.
• Assisted children in development of social, communication and problem-solving skills.
• Planned and implemented engaging activities to encourage creativity and expression.
• Guided children through engaging and productive activities to foster fun learning environment.
• Instilled discipline and maintained order with children by using simple and commanding directives.