Bobbi Roberts
Somerset,KY
Summary
Attentive professional excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of larger team to deliver high-quality care to diverse patient populations. Dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ER Technician
Wayne County Hospital
Monticello, KY
10.2024 - Current
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Greeted, guided and offered assistance to patients and visitors.
- Provided emotional support for family members throughout difficult situations associated with illness or injury.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Collected and compiled data to document performance or assess program quality.
- Participated in continuing education programs to maintain professional competency.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Assessed patient responses to treatments and communicated any changes to the physician or nurse supervisor.
- Ensured compliance with safety standards during transport of patients from one area to another.
- Managed inventory levels of supplies ensuring adequate stock was available at all times.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Actively participated in department meetings providing feedback on process improvements for increased efficiency.
- Documented all procedures on patients' charts in accordance with hospital policy.
- Performed basic, non-invasive medical assistant duties.
- Applied and educated patients on orthopedic devices like crutch walking.
Head Cashier
Lowe's
Somerset, KY
02.2018 - 04.2020
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Managed cashier team, ensuring efficient transaction processing and high customer service standards.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Managed scheduling of cashier shifts to ensure adequate coverage during peak hours and special events.
- Oversaw the processing of large transactions and special orders, ensuring accuracy and customer satisfaction.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Scanned items and checked pricing on cash register for accuracy.
- Welcomed customers, offering assistance to help find store items.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Processed customer payments quickly and returned exact change and receipts.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Developed creative solutions for reducing costs associated with managing the cashier staff.
- Assisted other departments when needed by providing additional support during busy periods.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Answered customer questions and provided store information.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
Education
Nursing
Somerset Community College
Somerset, KY05-2025
Associate of Science -
Somerset Community College
Somerset, KY05-2025
Associate of Arts -
Somerset Community College
Somerset, KY01-2022
High School Diploma -
Wayne County High School
Monticello KY05-2016
Skills
- Vital sign monitoring
- Patient assessment
- Medical documentation
- Patient communication
- Regulatory compliance
- Customer service
- Team collaboration
- Conflict resolution
- Infection control
- Patient advocacy
- Diagnostic testing
- Procedure support
- Splinting techniques
- Progress tracking
- Active listening
- Instrument disinfection
- Oxygen therapy
- Admissions and discharge processes
- Patient admissions
- Clinical procedures
- Medical ethics
- Heartsaver first aid CPR AED
- Medical equipment operation
- Analytical skills
- Organizational skills
- Time management
- Multitasking
- Pre/Post-Operative Care
- ER support
- Adaptability
- Healthcare software usage
- Orthopedic splint application
- Attention to detail
- Wound cleaning
- Continuous improvement
- Reliability
- Adaptability and flexibility
- Patient status updates
- Cardiac monitoring
- Decision-making
- Seizure management
- Physical stamina
- Environmental emergency care
- Patient transport
Affiliations
- Jujitsu
- pilates
- community service
Languages
Arabic
Limited
Accomplishments
- PHI THETA KAPPA President
- President's List 4 semesters concurrently.
- Maintained above 3.5 GPA in nursing courses.
Certification
- CNA license. 50257181
References
References available upon request.
Timeline
ER Technician
Wayne County Hospital
10.2024 - Current
Head Cashier
Lowe's
02.2018 - 04.2020
Nursing
Somerset Community College
Associate of Science -
Somerset Community College
Associate of Arts -
Somerset Community College
High School Diploma -
Wayne County High School
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